Salvation Army – Hope Acres Front Desk Attendant Contract in Glen Cairn, ON

Overview

Salvation Army – Hope Acres

Branch Glen Cairn ON CA

Position:
Front Desk Attendant
Location:
Glen Cairn, ON

To support the Mission of The Salvation Army Hope Acres through provision of supportive care to clients, as well as courteous service to visitors and members of…

RESPONSIBILITIES:

To support the Mission of The Salvation Army Hope Acres through provision of supportive care to clients, as well as courteous service to visitors and members of the public. To function responsibly as a member of the Centre’s staff team through maintaining the safety and security of clients, completing accurate documentation, and ensuring the smooth functioning of the facility.”

• Provide safety and security for our residents, students, volunteers, staff and visitors to the facility.
• Ensure those entering the facility are not under the influence of alcohol or drugs
• Provide front line reception responsibilities, including operation of a multiline telephone system, and greeting of all visitors
• Log and distribute all documentation to appropriate facility staff or clients
• Respond to email as required
• Generate observational/incident reports and report to appropriate Director
• Facility rounds

QUALIFICATIONS:

The successful applicant must have the following experience:

• Education, experience or equivalent in working with marginalized clients dealing with addictions, mental health, homelessness
• Excellent oral and written communication skills
• Crisis/Conflict Management Skills
• Diversity awareness and appreciation
• Strong interpersonal skills
• Ability to work effectively as a team member
• Mental health knowledge, education & experience an asset
• Computer skills in word processing, email, data entry, Catalyst
• Must be supportive of the mission of The Salvation Army
• Pleasant, courteous and professional, respectful towards clients, public, students and staff.
• Demonstrated knowledge of MS Office and email and internet applications.
• Current Certification in First Aid and CPR., WHMIS training an asset
• Current Certificate in Crisis Intervention
• Satisfactory current Police Check and Vulnerability Check
• Minimum two years sobriety if recovering from alcohol or chemical dependency

HOURS: Two Part time positions are open.

Position #1 hours: Thursday 4-12 and Friday 12 noon until midnight.

Position #2 hours: Friday midnight until noon Saturday and Saturday midnight until 8:00 am Sunday.

Compensation: Confidential – please indicate your expectations in cover letter.

More Information: See website www.Hopeacres.ca

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.