Saint Elizabeth Client Information Coordinator – Rehab (After Hours) Full Time in Hamilton, ON

Overview

Saint Elizabeth

Branch Hamilton ON CA

Position:
Client Information Coordinator – Rehab (After Hours)
Location:
Hamilton, ON

Courses in medical administration or health care training are preferred. Intermediate reading comprehension and excellent verbal communication skills….

Working from our Service Delivery Centre based in Hamilton; this position will be responsible for the efficient and effective coordination of client care and also working on enhancing our Business for the Saint Elizabeth Rehab Service Delivery Centres.

RESPONSIBILITIES:

• Perform data entry of all relevant client, employee and billing information in MedShare
• Appropriately assign staff based on after hour scheduling procedures to ensure continuity of care in the provision of service delivery
• Update and maintain an electronic client database
• File and maintain client records including downloading information from HPG portal into MedShare
• Maintain continuous information flow amongst internal staff (ie med orders, referrals & client updates)
• Respond to all caller inquiries with efficiency and appropriate urgency
• Provide support to billing activities
• Investigate and follow up in errors/discrepancies in data entry issues.
• Other office administrative duties as assigned.

REQUIREMENTS:

• Intermediate data entry/keyboarding skills
• Experience using a PC database
• Intermediate reading comprehension and excellent verbal communication skills
• Demonstrated customer service skills and problem solving
• Adaptability and the ability to deal with tight deadlines
• An ability to work independently
• An ability to prioritize, multi-task and deal with competing priorities
• Excellent customer service skills and adaptability
• Good personal organizational skills
• Courses in medical administration or health care training are preferred
• Related work experience and a familiarity with community health care services is preferred
• Ability to work evenings, week-ends and statutory holidays