Resorts of the Canadian Rockies Systems and Technology Assistant Temporary in Golden, BC

Resorts of the Canadian Rockies

Branch Golden BC CA

Systems and Technology Assistant
Golden, BC

Have general IT technical support knowledge. Assist with developing standard operating procedures for hardware and software….

SUMMER 2018 – Systems & Technology Assistant – Kicking Horse Mountain Resort

You will work closely with our Systems & Technology Manager to provide seamless service to our technology users on the Resort. If you enjoy solving technical issues, working in a fast paced and dynamic environment and love and love the mountain life, then this job is for you!

You will:

  • Field calls from end users and delegating tasks as required.
  • Support the Systems and Technology Department with level one support calls and project completion.
  • Assist with Resort Technology Partners software (e.g. RCR POS systems).
  • Support testing and implementation of new functionality in software systems (new kiosks, PCs).
  • Perform daily troubleshooting and correction of system and human error.
  • Assist with the conduct of seasonal training with all front line users (scanner training).
  • Assist with developing standard operating procedures for hardware and software.
  • Perform departmental administrative duties (documentation).
  • Perform other duties as assigned.
  • Work flexible shifts with varying hours, primarily working part time between 24 to 40 hours per week, weather permitting.


  • Have technical support knowledge of POS systems.
  • Have general IT technical support knowledge.
  • Have working knowledge of RTP.
  • Have aptitude and understanding of essential software concepts.
  • Have strong computer skills with word processing, spreadsheet and database skills (Excel, Word, PowerPoint).
  • Have completed college or other courses in computer programming or network administration – asset, not required.
  • Have knowledge of commonly used concepts, practices and procedures within the data entry field.
  • Have the ability to meet deadlines.
  • Can withstand brief exposure to extreme weather conditions (rain, snow, wind, cold) in a mountain environment.
  • Can withstand an office environment with extensive sitting and computer work.

We offer:

  • A staff season’s pass for the resort.
  • Discounts on food, retail and hotels.
  • Pro-deals.
  • Staff events – meet great people who share a passion for the mountain lifestyle!

Interested? Please apply with your resume.

We regret that only those applicants eligible to work in Canada without sponsorship may be considered for seasonal roles.

Application Video: We like to meet all of our candidates in person, but understand that this is difficult for non-locals. We would love to see a brief ( 60 seconds), creative video outlining your thoughts and experience with safety, teamwork, and guest experience. Videos must be uploaded to YouTube or Vimeo, with the link to your video included in your resume or cover letter. Please note that video applications are not mandatory, but will help you stand out amongst the thousands of resumes we receive annually!

Required Skills

Required Experience

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Golden, BC, CA
Posted on: 2018-04-04
Posted by: