Refrigerative Supply Limited Branch Administrator & Counter Sales Support (7 Month Contract) Temporary in Winnipeg, MB

Refrigerative Supply Limited

Branch Winnipeg MB CA

Branch Administrator & Counter Sales Support (7 Month Contract)
Winnipeg, MB

Refrigerative Supply Limited is a wholesale distributor of equipment and parts to the HVAC & Refrigeration trade. High school diploma….

About us

Refrigerative Supply Limited is a wholesale distributor of equipment and parts to the HVAC & Refrigeration trade. Founded in 1945, we have been serving Western Canada through 14 branches and pride ourselves on having exceptional customer service, knowledgeable staff, and a well-stocked inventory.

Scope of the position

This contract position is available from September 2018 to March 2019. Branch Administrator is responsible for assisting Branch Manager in all aspects of administration, inventory control, daily cash reports, bank deposits and warranty claims in conjunction with head-office team. The position also assists sales and warehouse staff during busy periods.

Duties and Responsibilities

Sales & Warehouse

  • Follow up on customer inquiries such as duplicate billing, backorders, etc.
  • Answer incoming calls and enter customer orders during busy times.
  • Provide administrative support to warehouse including receiving products during busy times.
  • Resolve supplier receiving issues or discrepancies.
  • Provide support to all branch staff in the use of P21 warehouse & sales functions including training new hires.


  • Check and file packing slips including identifying shipping errors if any.
  • Notify purchasing agent or handle supplier shipping error.
  • Prepare freight claims.
  • Investigate inventory issues and assist in branch inventory clean-up.
  • Assist in preparation and organization of annual inventory count.
  • Participate in annual inventory count.
  • Oversee stock adjustments


  • Close Moneris terminals and balance cash reports on a daily basis.
  • Prepare and reconcile bank deposits and take to the bank.
  • Take customer credit card payments over the phone, process transactions on-line and forward receipts to the credit department.
  • Handle customer account inquiries such as invoice copies, shortages, payments etc.
  • Maintain warranty book and warranty tags.
  • Act as a liaison between sales staff and head-office when dealing with warranty inquiries.

Other duties

  • Handle incoming mail by stamping and distributing.
  • Order office stationery, coffee supplies & Moneris paper.
  • Order food/prepare training room for customer functions/seminar training.
  • Assist head office staff with their inquiries.

Skills and Qualifications

  • Deliver superior customer service.
  • Able to handle difficult customers with diplomacy and tact.
  • Capable of following written instructions and documented procedures.
  • Understands basic inventory, warehousing and stocking procedures.
  • Accuracy and attention to detail.
  • Basic computer/keyboarding skills.
  • Problem-solving and analytical ability.
  • Motivated self-starter, comfortable in fast-paced environment.
  • Demonstrated integrity and ethical standards.
  • Professional demeanor.
  • Effective listening, communication (verbal and written), and negotiating skills.
  • Judgment and decision-making ability.
  • Team player who works productively with wide range of people.
  • Superior organizational skills.
  • Experience in an administrative role.
  • Education: High school diploma
  • Experience: Minimum 2 years’ administration experience

Not just a job, a career opportunity!

Leading in the air conditioning, refrigeration and heating sectors for more than 70 years, we know that talented people are essential to maintaining our success in the future. Refrigerative Supply Limited provides an environment where employees leverage their skills, talents, experience and interests to grow professionally and build rewarding careers.

Refrigerative Supply Limited is an equal opportunities employer. We would like to thank all applicants for their interest; however, only those selected will be contacted.

Job Types: Full-time, Temporary, Contract


  • Administrative: 1 year

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Winnipeg, MB, CA
Posted on: 2018-07-26
Posted by: