Real Treat Communications Coordinator Full Time in Cochrane, AB

Real Treat

Branch Cochrane AB CA

Communications Coordinator
Cochrane, AB

In our facility in Cochrane, Alberta, we craft and package our cookies by hand for retail across Canada, and ship online orders worldwide….

Real Treat is a premium brand making unapologetically delicious™ organic cookies. In our facility in Cochrane, Alberta, we craft and package our cookies by hand for retail across Canada, and ship online orders worldwide.

Our growing company is looking for a bright and motivated person to join our team in the role of Communications Coordinator. This person in this role will be responsible for the following:

Social Media: The Communications Coordinator is responsible for posting daily to social media platforms and conducting associated online correspondence. This individual will work with the CEO and PR partner to develop and implement an online marketing strategy that will increase Real Treat’s following and promote meaningful engagement with our online community.

Retailer Outreach: Engage with retail partners to coordinate online marketing campaigns, in-store demos, and provide guidance on product merchandising according to brand guidelines.

Website: Maintain retailer listings, and other minor website updates.

Customer Service: Respond to online inquiries (public and wholesale) providing general information and triaging sales opportunities for further engagement. Process orders placed on the website and follow up to ensure customer satisfaction.

General Administration: Assist the CEO with general administration, including: arranging couriers, purchasing of minor items, running errands, and answering the phone.

Research: Conduct online research on various topics, including: sales opportunities, trade shows and events, collateral materials

Required skills & experience:

  • Marketing diploma or degree, with a focus on digital marketing, or previous professional experience of equal value
  • Fluency with Adobe Creative Suite software including Illustrator, InDesign, Muse, and Photoshop
  • Competency working with MS Office suite
  • Ability to multi-task, handle multiple priorities with time-sensitive deadlines, and adapt to changing priorities
  • Previous experience working in a professional administrative role


  • A proven track record of working efficiently and meeting deadlines
  • Excellent written skills, copywriting and editing abilities
  • Exceptional attention to detail
  • Professional and confident demeanor, with excellent interpersonal skills
  • Possess a thorough understanding of social media marketing, with a track record of building a following and generating meaningful engagement
  • A willingness to pitch in where needed to help the company reach its goals. Every team member at Real Treat understands no job is too small, and all have a role in getting a great quality product out the door, whether that be packaging cookie boxes or cleaning the deck for the next round of production.
  • A sense of humour about oneself is essential. If we can’t all have a laugh at the occasional fumble, we diminish our capacity to celebrate our successes.
  • Punctual, but not attached to the clock. What does that mean? It means be on time and be ready, but don’t count the minutes. Some days we work through lunch or past 5 o’clock, and other days we cut out a early to enjoy a beer on the deck in the sunshine.

Job Type: Full-time

Required education:

  • Bachelor’s

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Cochrane, AB, CA
Posted on: 2017-10-29
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