RBC Commercial Account Manager – Automotive Full Time in British Columbia


Branch BC CA

Commercial Account Manager – Automotive
British Columbia

Access to a variety of job opportunities across business and geographies. Minimum post secondary diploma/degree, ideally in Commerce, Business Administration or…


What is the opportunity?

This is a professional relationship manager who applies knowledge of Commercial Automotive lending together with financial expertise to ambitiously acquire new clients, and grow and expand existing relationships. This role provides an exceptional client experience by providing superior business and financial advice. The primary value proposition for Commercial Dealer Finance is an end-to-end Automotive industry specialized approach that aligns sales, products, risk policy and market strategies to deliver solutions specific to New Automobile Dealerships.

As a Commercial Account Manager – Automotive, you are responsible for delivering a proactive relationship and financial advice-based experience to your clients. You excel at needs discovery and solution development and co-ordinate the sales and service team, respecting and reinforcing role clarity to deliver on client needs. You demonstrate high standards of behaviours, activities and results. Key performance measures are: growth in annual gross revenue, our clients’ “likelihood to recommend scores, cross enterprise partnering and profitability of credit risk, recognizing an individual’s final performance assessment is a combination of what was achieved and how results were achieved. By collaborating with other RBC colleagues across the organization, the role will contribute to helping RBC maintain its dominant market position.

What will you do?

The role has four main focus areas:
Sales (new and existing) – prospecting and lead generation, sales meetings and discovery sessions, new and existing revenue growth, sales planning and reviews (65%).

Portfolio Management and Risk Mitigation – reviewing financial statements for trends, risk monitoring and assessment, credit restructuring (25%).

Service – dealing with major issues and escalations (5%).

Training – personal development, formal and informal learning (5%).

What do you need to succeed?

Must have proven track record in sales and business development and exceptional client relationship management.

Some experience in banking and commercial and/or retail automotive lending preferred.

These critical capabilities are a must: financial, sales and relationship acumen.

Sales and financial advice skills: pre-call planning, negotiations, client discovery/active listening, contact management strategy, objection handling, closing the deal and asking for the business, solutions structuring and option creation, cross-selling, conducting sales calls, making presentations, leveraging the relationship team and effective communication

New client acquisition skills: pitching the value proposition, development/networking, lead generation and qualification, initial customer contact and cold calling, asking for referrals and time management.

Credit skills: assessment of risk and financial analysis, credit structuring/solutions and presenting the deal.

Industry and product knowledge: deep products and services knowledge dependent on industry specialization, ability to have conversational competence on all solutions and partners, ability to stay current on industry trends and events and networking.

Relationship building skills: the client’s business strategy, the value of the company to RBC, the client’s expectation of RBC, the sales and service teams who will interact with the client and key decision makers.

Minimum post secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Flexible work/life balance options

Access to a variety of job opportunities across business and geographies

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com .

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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.


City: Edmonton
Address: Local RBC Commercial Center
Work Hours/Week: 37.5
Work Environment: Commercial Banking Centre
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 26-50
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 04/28/2017
Req ID: 130183

Posting Notes: None

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Employment Type: Full Time
Location: , BC, CA
Posted on: 2017-04-01
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