OverviewRBC Adjudication Officer, Automotive Finance – Montreal Full Time in Montréal, QC
Branch Montréal QC CA
Adjudication Officer, Automotive Finance – Montreal
As an Adjudication Associate of Automotive Finance Adjudication (AFA), you will process automotive dealer credit applications. What is the opportunity?…
What is the opportunity?
As an Adjudication Associate of Automotive Finance Adjudication (AFA), you will process automotive dealer credit applications.
You will adjudicate credit risk and borrowing requests within delegated lending authorities (DLA). And, you will interact with dealer clients and enhancing the client experience.
What will you do?
Apply your judgment to ensure a balance between revenue maximization and risk mitigation.
Adjudicate credit risk and borrowing requests within delegated lending authorities (DLA)
Use your knowledge of credit policies and procedures to provide sound credit decisions.
Take ownership of client concerns and be accountable as the first point of contact.
Provide consistent service to uphold Client Service Commitments (CSC).
What do you need to succeed?
Experience in delivering customer service excellence in a call handling environment
Ability to work independently and interact effectively within a team
A drive to work efficiently in a fast paced environment
Availability to work within the business hours of 8am-11pm Monday-Friday, 9am-9pm Saturday & Sunday, and some statutory holidays
Bilingual in French and English
Prior credit experience and a demonstrated ability to apply credit principles
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities
Diversity and Equal Opportunity Employment:
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.
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Address: 7101 avenue du Parc
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel: 0
People Manager: No
Job Posting End Date: 2018-01-24
Req ID: 153861
Posting Notes: [[mfield1]]
Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2018-01-11