Overview

Quality Hotel St. John’s: Westmont Hospitality Group Tour Coordinator Contract in St. John’s, NL

Quality Hotel St. John’s: Westmont Hospitality Group

Branch St. John’s NL CA

Position:
Tour Coordinator
Location:
St. John’s, NL

Westmont Hospitality Group is seeking an enthusiastic individual for the position of Tour Coordinator to join our team at the Quality Hotel Harbourview, St….

JOB DESCRIPTION:

Westmont Hospitality Group is seeking an enthusiastic individual for the position of Tour Coordinator to join our team at the Quality Hotel Harbourview, St. John’s, NL.

DUTIES & RESPONSIBILITIES:

  • Making all appropriate arrangement prior to tour group arrival
  • Check to ensure Sign backs and Deposits are received
  • Confirm payment information, meal requirements, baggage requirements, arrival & departure information and punch reception
  • Enter Rooming List
  • Ensure correct number of people listed per room
  • Review all meal & rooming list details
  • Arrange baggage personnel
  • Create breakfast vouchers (if required)
  • Create Welcome letters
  • Prepare welcome speech (checking weather information & current events)
  • Tour Escort gift
  • Liaise with Housekeeping to ensure all rooms are ready for group’s arrival.
  • Meal requirements must be confirmed and entered on the tour group monthly form.

MINIMUM QUALIFICATIONS AND SKILLS:

  • Minimum 1 years’ experience in customer service
  • Excellent guest service skills
  • Excellent interpersonal, organizational and communication skills
  • Excellent attention to detail
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace.
  • Must be flexible to work any day of the week and on weekends

WORKING CONDITIONS:

  • Heavy lifting required
  • Standing for long periods of time

Job Type: Contract

Required experience:

  • customer service: 1 year

or proceed with Standard Application Form.

Employment Type: Freelance
Location: St. John's, NL, CA
Posted on: 2017-04-02
Posted by: