Overview

Pretty In Pink Spa Guest Service Coordinator Part Time in Oakville, ON

Pretty In Pink Spa

Branch Oakville ON CA

Position:
Guest Service Coordinator
Location:
Oakville, ON

Provide customer service to all guests as listed in the Pretty in Pink spa website. Must understand and achieve company targets related to guest retention,…

Guest Service Co-ordinator Are you an individual with a passion for wellness, mentoring youth and love to empower those around you? Would you like an opportunity to advance your skills with a unique brand?

Brand Story & Leadership Pretty in Pink, is an award winning spa with a holistic approach to personal care for girls & women. Located in Oakville, Pretty in Pink is a place where females of all ages are encouraged to uncover their natural beauty and nurture their well-being both inside and out. To celebrate confidence and self-discovery. We aim to integrate fun, confidence, self esteem, knowledge and healthy choices by offering all natural, chemical-free products in an inspirational and empowering space.

Overall Guest Service Co-ordinator Responsibilities Provide customer service to all guests as listed in the Pretty in Pink spa website. Execute duties listed below in an efficient, timely manner and according to company policies, procedures and standards. Ensure that our valuable Spa Guests are treated and regarded as our first priority at all times. Understand the importance of and promote the Company’s Mission, Vision & Values, concurrently completing tasks as assigned and according to Company’s policy and procedures in order to achieve company goals.

Duties and Responsibilities:

  • Answer telephones & complete reservations for treatments in a professional manner
  • Ability to multi-task in a fast paced environment
  • Actively promote retail sales through educating and recommending products to our guests.
  • Explain benefits of treatments and encourage return visits as part of ongoing care
  • Must present a positive and polished image at all times as outlined in the competencies and personal appearance policy.
  • Maintain exceptionally high standards of customer service and professionalism
  • Participate in team meetings and have an important opinion on ongoing improvements
  • Assist with social media, marketing and guest correspondence
  • Must understand and achieve company targets related to guest retention, ratio of sales to service, productivity, etc.

Qualifications:

  • Must be able to work occasional weeknight & weekends
  • Hospitality, retail or spa experience is an asset
  • A proven sales excellence and goal achievement track record
  • Knowledge of Mindbody an asset
  • A commitment to ensuring guest satisfaction and growing our client base
  • Superior communication and organizational skills
  • A natural approach to living or an interest in this lifestyle
  • A welcoming and enthusiastic personality
  • Strong interpersonal skills.

Compensation

  • Compensation will be commensurate with the competencies and experience brought by the candidate.
  • Competitive wages plus incentives (commissions, tips, etc.)
  • Opportunities to move up within the company
  • Discount on product and services
  • Paid training, with gratis product

No Phone Calls Please

Job Type: Part-time

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 2 years

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Oakville, ON, CA
Posted on: 2016-12-06
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