Overview

PeopleToGo Bilingual Deskside Support Technician Contract in Montréal, QC

PeopleToGo

Branch Montréal QC CA

Position:
Bilingual Deskside Support Technician
Location:
Montréal, QC

Hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, etc. – Perform intermediate-to-advanced hardware…

Position: Bilingual Deskside Support Technician Type: Contract Location: Montreal H4T 1K4 Start Date: Immediately Duration: 12 months Hours: 37.5 hours per week Pay Rate: $22.00/hr or 24$/hr if Incorporated Level 3 Technician skill set required with solid desktop experience with Office 365 Responsibilities: – Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, etc. – Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, etc. – Handle software installation/support/upgrades – Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues – Provide 2nd level Help Desk support – Perform basic LAN and internetworking related activities – Respond/update/close calls from National Dispatch/Call Management Center – Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Knowledge, Skills, and/or Abilities Required: – Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities – Have 3 – 5 years of deskside support experience – Have 3 – 5 years of break-fix experience – Have at least 1 year of Office 365 experience – Have strong internetworking and troubleshooting skills – Have A+ certification & at least one certification from Microsoft – May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP) – Must be a self-starter and have the ability to manage multiple tasks – Can act in a Team Lead capacity – Exceptional customer service skills – Good communication skills – Ability to work independently or as part of a team – Ability to complete tasks effectively with minimal supervision – Must be available to work flexible work schedules

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Montreal, QC, CA
Posted on: 2017-02-10
Posted by: