Overview

Penfolds Roofing Technical Support Analyst Full Time in Vancouver, BC

Penfolds Roofing

Branch Vancouver BC CA

Position:
Technical Support Analyst
Location:
Vancouver, BC

Technical Support Analyst. May supervise other technical support workers in this group. We are looking for an outgoing individual who is passionate about…

Position: Technical Support Analyst

Current Opening: 1

Terms of Employment: Permanent, Full Time (40 hours per week)

Start: Immediately

Department: Information Technology

Pay Details: $ 25.00 per hour

Benefits: Extended Health, Dental, Life Insurance, AD&D, and Long Term Disability coverage

How to Apply: Please submit your resume through any of the below methods:

Phone: 604 254 4663 | Fax: 604 254 7663 | Email: [email protected]

Drop Off at our Head Office: 1262 Vernon Drive, Vancouver, BC, V6A 4C9

Penfolds Roofing Inc. has been providing residential, new construction, and commercial roofing services in British Columbia since 1937, and we are looking to expand our team at the head office in Vancouver.

We are looking for an outgoing individual who is passionate about customer service and information technology. The position will be based out of our Head Office in Vancouver, BC (refer to address above).

Responsibilities

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Emulate or reproduce technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • May supervise other technical support workers in this group.

Employment Requirements

  • Completion of a college or university programs in computer science, computer programming and/or network administration
  • Certificates of completion for D-Link Wireless Solutions for Enterprise Networks or similar
  • Training and/or knowledge in MySQL databases, HTML, PHP, JavaScript, CSS, C++, Python, C#, Cisco and D-Link switch and router configuration, windows server 2008 configuration and management, Adobe Photoshop and Dreamweaver, and MS Office.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Vancouver, BC, CA
Posted on: 2016-09-21
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