Overview

Pearle Hospitality – Elora Mill Special Event Consultant Full Time in Elora, ON

Pearle Hospitality – Elora Mill

Branch Elora ON CA

Position:
Special Event Consultant
Location:
Elora, ON

Founded by the Ciancone family in 1936, Pearle Hospitality prides itself on providing guests with genuine and thoughtful experiences created through…

Founded by the Ciancone family in 1936, Pearle Hospitality prides itself on providing guests with genuine and thoughtful experiences created through extraordinary Earth to Table cuisine, gracious service, inspiring settings and a passion for delivering memorable moments.

The Pearle Hospitality portfolio includes stylish restaurants, catering, a golf club, a farm, two luxury hotels under development, and the newly established Pearle Weddings & Events: a group specializing in staging spectacular weddings and events at any of Pearle Hospitality’s stunning venues.

The Special Event Consultant sales role encompasses the following:

DUTIES & RESPONSIBILITIES

Operations:

  • Coordinate and communicate with clients, verbally and in writing, regarding event details and follow up post event
  • Identify operational challenges associated with his/her group activity and work with venue staff and clients to solve these challenges and/or develop alternative solutions.
  • Greet customer during the event phase and hand-off to the operations team for the execution of details.
  • Adhere to all standards, policies, and procedures of Pearle Hospitality.
  • Act independently to improve and increase skills and knowledge.
  • Demonstrate an awareness of personal strengths and areas for professional improvement.
  • Share learning, innovations, and best practices with others.
  • Learn from others willingly.

Guest engagement:

  • Interact with guests to obtain feedback on product quality and service levels.
  • Set a positive example for guest relations.
  • Establish and maintain open, collaborative relationships with employees and ensure they do the same within the team.
  • Participate in the budgeting process for areas of responsibility.
  • Integrate objectives, opportunities and resources to achieve business goals.
  • Respond effectively to guest problems and handle complaints.
  • Strive to improve service performance.

Sales:

  • Maximize revenue by up-selling contracted products and identifying additional revenue opportunities based on the event profile.
  • Meet and exceed individual sales targets
  • Meet and exceed team’s profitability goals.
  • Manage customer budgets effectively to maximize revenue and meet customer needs.
  • Hold self, and others, accountable for achieving results.
  • Contribute to team results.

REQUIREMENTS:

  • Minimum 3 Years Experience in a Hospitality Sales role
  • Strong organizational skills and the ability to multi-task are essential in this fast paced environment
  • Polished customer development and relationship management skills required
  • Food and beverage knowledge is a definite asset
  • Flexible Schedule
  • Salary range based on skills and experience

Job Type: Full-time

Salary: $50,000.00 /year

Required education:

  • Diploma/Certificate

Required experience:

  • Sales: 3 years
  • Hospitality: 3 years

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Elora, ON, CA
Posted on: 2016-12-04
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