Ontracks Consulting IT & Application Support Consultant Full Time in Edmonton, AB

Ontracks Consulting

Branch Edmonton AB CA

IT & Application Support Consultant
Edmonton, AB

IT Systems Support:. IT Inventory management. Comfortable with Windows and Linux systems. Currently Ontracks is looking to add another member to our IT and…

Ontracks is a young Edmonton-based enterprise software consulting and implementation company that is experiencing rapid growth. We are a well-recognized IBM partner with clients in a variety of industries such as: Oil & Gas, Mining, Transportation, Government and many others across Alberta, Canada and the United States.

Are you a recent graduate who is eager to apply your technical knowledge in the working field? Do you enjoy working in a team environment and learning new things? Currently Ontracks is looking to add another member to our IT and application support team. Responsibilities will include:

IT Systems Support:

  • Internal helpdesk support
  • Accounts and Vendor management
  • IT Inventory management
  • Network and Server maintenance
  • Diagramming and procedural documentation

Application Support:

  • Client application support/consultation
  • Troubleshoot and decode error messages
  • Gather requirements, define solutions, and configure industrial asset management software
  • Post configuration documentation


Communication Skills:

Written and verbal communication are cornerstones for any technical support personnel to ensure accurate delivery of information. Being able to present a solution effectively is a valuable asset.


Our business is growing fast based on the principles of people and customer service. We look for positive, focused people who can relate to customers, and who are not afraid to take initiative. You must be self-motivated, organized, and able to balance multiple projects at once. Willing to take ownership of projects and be comfortable working independently, but also value input from other members of the team.

Technical Skills:

  • Diploma or degree in Computer Science/Engineering/Information Technology
  • Intermediate understanding of networks and web services
  • Comfortable with Windows and Linux systems
  • Experience working with Virtual Machines
  • Database administration – Sql Server, Oracle and/or DB2
  • Programming knowledge – Java, C, Visual Basic, Powershell is considered an asset


  • Edmonton

Application Requirements

  • Please include a covering letter.
  • Please submit a resume.

Application Instructions
You may apply for this position by applying through Indeed.

Job Type: Full-time

Required education:

  • Bachelor’s

Required experience:

  • Computer Science: 4 years

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Edmonton, AB, CA
Posted on: 2016-09-21
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