OCI Inc. IT Operation Analysts -SAS (SK): Contract in Saskatoon, SK

Overview

OCI Inc.

Branch Saskatoon SK CA

Position:
IT Operation Analysts -SAS (SK):
Location:
Saskatoon, SK

Perform advanced troubleshooting, problem solving, and root-cause analysis for all desktop, server and network related incidents escalated from the Service Desk…

Only Professionals with IM, IT and/or IS experience NEED apply .

Must be current resident of Canada or USA.

Location: Saskatoon, SK.

Start date: April/May 2017.

Assignment Length: 6-12 months initial contract; extendable up to Two 2 years.

Project/Position Summary

On behalf of our client, we are seeking Senior / Intermediate IT Operation Analysts to provide IT operation support to our client. The responsibilities will include, but may not be limited to:

• Perform advanced troubleshooting, problem solving, and root-cause analysis for all desktop, server and network related incidents escalated from the Service Desk.
• Perform operational activities related to problem identification and resolution.
• Provide and maintain up-to-date documentation for various software and hardware installation procedures, user guides and common problem issues with resolution and are required to provide on the spot end-user training when necessary .

Experience and Skills Requirements:

The IT Operation Analyst should have the following experience and skills:

• Degree, diploma or certificate within IT/IM/IS or related field of studies.
• Certification or accreditation related to computer science from a recognized institution, and/or by equivalent related training and/or experience.
• 5+ years experience in IT operation analysis and support
• Experience performing advanced troubleshooting, problem solving, and root-cause analysis for all desktop, server and network related incidents escalated from the Service Desk.
• Experience performing operational activities related to problem identification and resolution.
• Experience providing and maintaining up-to-date documentation for various software and hardware installation procedures, user guides and common problem issues with resolution and are required to provide on the spot end-user training when necessary .

How to Apply:

We thank all applicants for their interest, however only those being considered for an interview will be contacted. We will retain your resume for other upcoming relevant roles.

Please send your updated MS Word resume quoting full job title and number ITOA-170444 and include:

• 3 key skills/experience with number of years
• 3 key industry/sector experience with number of years
• Suitable/Pursued Roles
• Availability
• Work location desired
• Rate expectation

OCI Inc. is Canadian based Information Technology (IT) Service Company headquartered in Toronto, with offices in Ottawa, Edmonton, Calgary, Vancouver and Victoria. We have been successfully working with the private and public sector in Canada, USA and globally since 1998 . www.myoci.ca

Job Type: Contract

Required education:

• Diploma/Certificate