NGA Human Resources contact centre agent – customer service Full Time in St. John’s, NL

Overview

NGA Human Resources

Branch St. John’s NL CA

Position:
contact centre agent – customer service
Location:
St. John’s, NL

Languages Bilingual Education Secondary (high) school graduation certificate or equivalent experience . Experience 7 months to less than 1 year . Business

Languages

Bilingual

Education
Secondary (high) school graduation certificate or equivalent experience . Experience
7 months to less than 1 year . Business Equipment and Computer Applications
MS Excel; MS Word; Internet; Database software; MS Outlook . Work Setting
Public sector; Business sector . Specific Skills
Address customers’ complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints . Security and Safety
Bondable; Criminal record check . Transportation/Travel Information
Own transportation . Work Conditions and Physical Capabilities
Fast-paced environment; Repetitive tasks; Attention to detail; Tight deadlines . Work Location Information
Urban area . Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized .