Overview

NGA Human Resources contact centre agent – customer service Full Time in St. John’s, NL

NGA Human Resources

Branch St. John’s NL CA

Position:
contact centre agent – customer service
Location:
St. John’s, NL

Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years Business Equipment

Languages English

Education Secondary (high) school graduation certificate or equivalent experience

Experience 1 year to less than 2 years

Business Equipment and Computer Applications MS Excel; MS Word; Internet; Database software; MS Outlook

Work Setting Public sector; Business sector

Specific Skills Address customers’ complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints

Security and Safety Bondable; Criminal record check

Transportation/Travel Information Own transportation

Work Conditions and Physical Capabilities Fast-paced environment; Repetitive tasks; Attention to detail; Tight deadlines

Work Location Information Urban area

Personal Suitability Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized

or proceed with Standard Application Form.

Employment Type: Full Time
Location: St. John's, NL, CA
Posted on: 2016-12-07
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