Overview

NextGen IT Services (NGITS) Mainframe Technical Support Specialist Contract in Winnipeg, MB

NextGen IT Services (NGITS)

Branch Winnipeg MB CA

Position:
Mainframe Technical Support Specialist
Location:
Winnipeg, MB

Provides technical support for mainframe infrastructure disaster recovery services In addition to the above it would be an asset to have a number of the…

Accountabilities:

  • Proactively implements/maintains/utilizes mainframe tools to manage the lifecycle (installation, customization, testing and support) of the mainframe software infrastructure; inclusive of MVS z/OS Operating Systems, IBM major sub-systems (JES2, RACF, CICS) and Independent Software Vendor products targeted for the System z environment
  • Provides 2nd-level support for the mainframe infrastructure environment including:
  • Incident management; response and engagement to mainframe infrastructure incidents
  • Problem management; analysis, engagement and solution of mainframe infrastructure problems
  • evening and weekend on-call support on a rotational basis
  • Works with Service Delivery and Change Management to ensure non disruptive implementation of mainframe infrastructure
  • Creates detailed technical documentation and training as required for Operations, Help Desk Support and project implementations
  • Identifies process improvements and opportunities within mainframe scope and other SIS services
  • Provides technical support for mainframe infrastructure disaster recovery services In addition to the above it would be an asset to have a number of the following technical skills:
  • Knowledge of IBM System z mainframe server technology hardware and concepts
  • HMC, LPAR, IODF, HCM
  • Knowledge of IBM System z Operating System, IBM and 3rd party system utilities
  • Knowledge of IBM z/OS System Management tools
  • SMP/e
  • Knowledge of mainframe batch processing JCL (Job Control Language)
  • Knowledge of mainframe system monitoring tools, performance and tuning which may include:
  • TMON, OMEGAMON, SAS, MXG
  • Knowledge of mainframe networking technologies, which may include:
  • TCP/IP, VTAM, NCP, OSA
  • Knowledge of output management and print technologies
  • Knowledge or familiarity in the installation and maintenance of various Independent Software Vendor Products
  • Additional programming skills would be an asset
  • Assembler, SAS, REXX, CLIST
  • Knowledge of industry directions
  • Knowledge of change and problem logging tool (REMEDY )

Job Type: Contract

Local candidates only:

  • Winnipeg, MB

Required experience:

  • Mainframe: 3 years

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Winnipeg, MB, CA
Posted on: 2015-09-24
Posted by: