OverviewNew Printing Inc. Inbound customer service representative (Print and Design Consultant) Full Time in Ottawa, ON
New Printing Inc.
Branch Ottawa ON CA
Inbound customer service representative (Print and Design Consultant)
Completion of university . Credentials (certificates, licences, memberships, courses, etc.)….
Education Completion of university
Credentials (certificates, licences, memberships, courses, etc.) Not required
Experience 2 years to less than 3 years
Work Setting Private sector; Business services; Retail and wholesale distribution center
Business Equipment and Computer Applications Mac OS; Windows; General office equipment; Electronic mail; Electronic scheduler; Word processing software; Spreadsheet software; Database software; Accounting software; Desktop publishing software; Business diagramming software; Internet browser
Specific Skills Answer inquiries and provide information to customers; Explain the type and cost of services offered; Sell merchandise; Arrange for billing for services; Receive payments; Issue receipts and other forms; Receive credit and employment applications; Receive and log complaints; Investigate complaints; Arrange for refunds and credits; Access and process information; Maintain records and statistics; Perform general office duties; Order supplies and maintain inventory
Own Tools/Equipment Cellular phone
Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Tight deadlines; Attention to detail
. Transportation/Travel Information Own transportation; Travel expenses paid by employer; Public transportation is available . Essential Skills Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Job task planning and organizing; Significant use of memory; Finding information; Computer use; Continuous learning . Other Information Graduates of the Graphic Communications Management program preferred. The ability to be flexible, multi-task and work effectively in a team environment is required.
Employment Type: Full Time
Location: Ottawa, ON, CA
Posted on: 2015-08-18