Overview

New Printing Inc. Inbound customer service representative (Print and Design Consultant) Full Time in Ottawa, ON

New Printing Inc.

Branch Ottawa ON CA

Position:
Inbound customer service representative (Print and Design Consultant)
Location:
Ottawa, ON

Completion of university . Credentials (certificates, licences, memberships, courses, etc.)….

Languages English

Education Completion of university

.
Credentials (certificates, licences, memberships, courses, etc.) Not required

.
Experience 2 years to less than 3 years

.
Work Setting Private sector; Business services; Retail and wholesale distribution center

.
Business Equipment and Computer Applications Mac OS; Windows; General office equipment; Electronic mail; Electronic scheduler; Word processing software; Spreadsheet software; Database software; Accounting software; Desktop publishing software; Business diagramming software; Internet browser

.
Specific Skills Answer inquiries and provide information to customers; Explain the type and cost of services offered; Sell merchandise; Arrange for billing for services; Receive payments; Issue receipts and other forms; Receive credit and employment applications; Receive and log complaints; Investigate complaints; Arrange for refunds and credits; Access and process information; Maintain records and statistics; Perform general office duties; Order supplies and maintain inventory

.
Own Tools/Equipment Cellular phone

.
Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Tight deadlines; Attention to detail

. Transportation/Travel Information Own transportation; Travel expenses paid by employer; Public transportation is available . Essential Skills Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Job task planning and organizing; Significant use of memory; Finding information; Computer use; Continuous learning . Other Information Graduates of the Graphic Communications Management program preferred. The ability to be flexible, multi-task and work effectively in a team environment is required.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Ottawa, ON, CA
Posted on: 2015-08-18
Posted by: