National Bank of Canada Customer Service Representative Part Time in Sainte-Foy, QC

National Bank of Canada

Branch Sainte-Foy QC CA

Customer Service Representative
Sainte-Foy, QC

Knowledge of banking products and services, an asset. This position reports to the Manager Customer Service….

This position reports to the Manager Customer Service.

Main challenges :
  • Offer personalized and efficient service
  • Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor
  • Propose and inform clients about specific Bank products and services
  • Perform operational activities
  • Answer phone calls and client requests
  • Complete the scheduled training activities in order to acquire the knowledge required for the position
  • Learn and comply with established policies, standards and procedures

  • High school diploma and two years’ relevant experience or College diploma
  • Sales and customer service experience
  • Knowledge of banking products and services, an asset
  • Flexibility to work schedules, an asset
  • Flexibility to cover several branches, an asset
  • Bilingualism (spoken and written) – English and French

We strive to be an inclusive organization where all employees are valued. National Bank stands out for its many initiatives to promote inclusion, making it a Canada-wide leader in diversity.

See how we do it: https://jobs.nbc.ca/diversity

Particular Condition:Please note that work schedule may vary according to operational needs.

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Quebec City, QC, CA
Posted on: 2018-07-28
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