National Bank Customer Service Representative, Moncton Part Time in Moncton, NB

Overview

National Bank

Branch Moncton NB CA

Position:
Customer Service Representative, Moncton
Location:
Moncton, NB

This position reports to the Manager Customer Service. Inform customers on a specific range of Bank products and services related to your function, and make…

This position reports to the Manager Customer Service.
Main challenges

• Offer customers personalized service and identify their needs
• Perform basic operational activities
• Complete planned training activities in order to obtain the desired level of knowledge for this function
• Learn and respect established policies, standards and procedures
• Inform customers on a specific range of Bank products and services related to your function, and make suggestions
• Answer telephone calls and respond to customers’ requests based on your knowledge