MS Society of Canada Coordinator, Volunteer Engagement – Atlantic Division Full Time in Dartmouth, NS

MS Society of Canada

Branch Dartmouth NS CA

Coordinator, Volunteer Engagement – Atlantic Division
Dartmouth, NS

Program development and delivery experience. Coordinates volunteers for VLAP and other community-based programs….

Canada has the highest rate of multiple sclerosis in the world, making MS Canada’s disease. The MS Society of Canada is the country’s leading MS advocate, funding leading research in MS and programs & services that help people live well with the disease.

Reporting to the Director, Community Programs, the Coordinator, Volunteer Engagement engages our volunteer network and community partners across Atlantic Canada with meaningful opportunities to impact those affected by MS. The Coordinator will work with community leadership volunteers, campaign leaders and other volunteers at the community level, as well as colleagues locally and nation-wide to achieve stated objectives.

The Coordinator is a member of a team that works collaboratively to achieve the goals of the Division by working cross-departmentally as needed.

The incumbent will be required to complete the screening process including completion of appropriate background checks in compliance with the National Screening Measures Policy.

Key Responsibilities:

Volunteer Engagement(60%)

  • Liaises with volunteers and other community resources to achieve objectives
  • Works with community-based leadership volunteers to achieve their goals in alignment with organizational priorities and standards
  • Attends local community events in areas with active volunteer groups
  • Acts as a knowledge resource for each department to coordinate volunteers for its events and activities, including recruitment, assignment of duties, tracking of volunteers and volunteer recognition (may work with summer student or volunteer for outreach)
  • Coordinates the divisional awards programs and external awards as needed
  • Works within the Society’s volunteer database to maximize reporting and enhance the volunteer experience
  • Responsible for keeping abreast of trends in volunteerism and working to incorporate best practices locally
  • Works with the national volunteer engagement working group to develop and drive standardized practices across the country
  • Prepares statistics on volunteers for various divisional activities
  • Acts as first point of contact for non-specific volunteer inquiries to identify opportunities
  • Liaises cross-departmentally to identify tasks and volunteer engagement opportunities
  • Identifies opportunities for increased volunteer engagement in the work of the MS Society: student placements, internships, etc. and recruits volunteers to fill the roles to meet organizational demands

Community Programs(30%)

  • Coordinates volunteers for VLAP and other community-based programs
  • Supports volunteer leaders to host community programs including admin, logistics, promotion and evaluation

Fundraising/Project Management(10%)

  • Manages the Carnation Campaign in the spring with gross revenues of $50,000
  • Supports local community-based fundraising initiatives as needed


  • College diploma in business administration or related studies with 1-3 years’ experience, including 1 year of demonstrated volunteer engagement experience, and program management experience, preferably in a fundraising, not-for-profit or charity setting or the equivalent education & experience
  • Bilingualism (French/English) is an asset
  • A valid driver’s license and access to a reliable vehicle is required
  • Ability to build and maintain effective partnerships and relationships with team members, volunteers and staff
  • Highly organized, strong attention to detail and ability to multi task
  • Flexibility and ability to adapt quickly to change
  • Excellent communication skills: verbal, written, public speaking
  • Excellent customer service skills
  • Program development and delivery experience
  • Ability to demonstrate diplomacy, tact and sound judgment
  • Ability to prioritize, plan and problem solve
  • Ability to work to deadlines in a fast-paced environment
  • Sound project management, and organizational skills and the ability to develop and implement systems and processes to track and monitor projects against established timelines
  • Self-motivated: ability to work independently and as part of a team
  • Strong attention to detail and ability to follow through
  • Ability to work well with variety of different stakeholders including senior staff, chapter staff and volunteers in a leadership capacity
  • Computer literate with excellent knowledge of Microsoft office (Excel, Power Point, and Microsoft Outlook e-mail). Proficient with database software and survey software.

Special Considerations:

  • Office setting with occasional evening and weekend work
  • Travel around Atlantic Canada required
  • Regular, light lifting and assembling of resource packages

Location: Dartmouth, NS

We are working on a world free of MS, where improving people’s quality of life is a part of our everyday life. If you too are passionate about our mission, we invite your expression of interest and resume submission to:

Monica Jordan

Director, Volunteer, Programs and Services

MS Society of Canada – Atlantic Division

109 Ilsley Avenue, Unit 1

Dartmouth, Nova Scotia

B3B 1S8

Application Deadline: January 22, 2018

Please note: applicants must include a cover letter and state salary expectations within their application in order to be considered.

The MS Society has a bold vision for the future. We have a team of dedicated professionals who share a common goal to end MS and to improve the lives of those affected by MS. We strive to be an employer of choice and provide a working environment that values diversity, team work, and professional development.

More information about the MS Society is available at www.mssociety.ca.

Job Types: Full-time, Permanent

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Dartmouth, NS, CA
Posted on: 2018-01-11
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