Overview

Motion Fitness Saskatoon-Nelson Road Member Services Representative Full Time in Saskatoon, SK

Motion Fitness Saskatoon-Nelson Road

Branch Saskatoon SK CA

Position:
Member Services Representative
Location:
Saskatoon, SK

Good computer knowledge and proficiency in programs such as Word, Excel, Internet etc. Motion Fitness Saskatoon – Head Office is looking to hire a mature…

Motion Fitness Saskatoon – Head Office is looking to hire a mature individual for the position of Member Services Representative. The individual should be a good listener, sociable and personable. Excellent communication skills is a must for this position.

Key areas of responsibility

-Operate telephone switchboard to answer, screen or forward calls, provide appropriate information, take messages or schedule appointments.

-Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems callers may have.

-Work with the collections department to contact; via phone or email, defaulting members.

-Work with management to develop and sustain a Customer Retention Program.

-Whenever possible, assist colleagues with administrative activities.

-Scan documents to member accounts.

-Keep up-to-date with the software and apply new knowledge to your job.

Qualifications

-High School Diploma or GED (training will be provided on the job).

-Excellent oral and written communication skills to liaise with members, management and staff.

-Good computer knowledge and proficiency in programs such as Word, Excel, Internet etc.

-Previous training and ability to operate a switchboard would be an asset.

Personal Attributes

-Strong sense of customer service.

-Capable of multitasking.

-Must be a trustworthy individual with the ability to work without any supervision.

-Ability to work well under pressure.

-Well organized.

-Discrete.

-Good eye-hand coordination and manual dexterity.

Working conditions

-Timings of the job will be 12pm to 8pm.

-Includes 90% sitting and working in front of a computer and on the telephone.

Job Type: Full-time

Job Location:

  • Saskatoon, SK

Required education:

  • Diploma/Certificate

Required experience:

  • Customer Service: 1 year

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Saskatoon, SK, CA
Posted on: 2016-12-05
Posted by: