MNP Executive Search & Professional Recruitment Manager of Residential Addiction Services and Transitional Housing Programs Full Time in Surrey, BC

MNP Executive Search & Professional Recruitment

Branch Surrey BC CA

Manager of Residential Addiction Services and Transitional Housing Programs
Surrey, BC

Phoenix Drug & Alcohol Recovery & Education Society (“Phoenix Society”) was founded in 1989 in Surrey, British Columbia and was incorporated as a nonprofit…

The Manager of Residential Addiction Services and Transitional Housing Programs will be engaged in daily hands-on collaborative efforts within a team oriented, person centered, strengths based, recovery focused and hope inspiring model. The focus of this innovative model is to build the capacity of citizens experiencing substance misuse, homelessness, declining mental health, criminal justice involvement and other poverty related issues to lead productive, fulfilling lives.

About the Phoenix Society
Phoenix Drug & Alcohol Recovery & Education Society (“Phoenix Society”) was founded in 1989 in Surrey, British Columbia and was incorporated as a nonprofit society and registered charity in 1992. The Society’s mission is to encourage and assist British Columbians in achieving personal, family and community health, free from substance misuse. With an annual budget of 4.9M and a staff of 55 employees, the Phoenix Society’s increasing collaboration with the City of Surrey, within the business, development and financial sectors has demonstrated that innovative partnerships based on shared goals of accessibility and social inclusion, not only assist vulnerable citizens, they multiply community benefits by reducing crime, substance misuse, and homelessness while increasing employment and participation in the community and the economy.

With a “Vision of Services for People”, the Phoenix Society is committed to promoting and enhancing health and wellness in the community through the development and sponsorship of programs that offer accessible assistance for people whose primary needs include residential addiction services, post-treatment transitional housing, employment assistance and educational services.

The Phoenix Society is committed to building individual and community capacity to address the problems of addiction and homelessness and to strengthen civil society through partnerships and collaboration across sectors, citizen engagement, volunteerism and fundraising.

Responsibilities, Skills and Qualifications

  • Master’s degree in social or behavioural health sciences or similar
  • 10 years management experience in residential addiction services and transitional housing in a community setting

Manages Residential Program Service Delivery

  • Manages round the clock operations of residential addiction services from early stage recovery programs through to longer term transitional housing in a unique integrated services setting
  • Manages service scheduling, planning, coordination and administration of processes for screening, intake, assessment, case management, trauma informed treatment planning, medication administration, transitional planning for discharge and after care supports
  • Leadership in on-call crisis intervention (after hours attendance on evenings and weekends as required)
  • Assesses situations quickly and takes action
  • Develops and manages quality assurance systems to ensure compliance with all policies, procedures, regulations, legislation and all applicable standards for service delivery and operations of programs
  • Provides leadership, direction, consultation and clinical supervision to staff, volunteers, practicum students
  • Develops curriculum in response to emerging needs and trends
  • Provides direct services to residents when required; facilitates groups, assists with problem solving, treatment planning and transitioning to other facilities (sobering, hospital, detox, recovery facility)

Facilities Management

  • Manages facilities including preventative maintenance, building procurement, service contract management and equipment maintenance
  • Quality routine maintenance to deliver world-class facilities, a welcoming environment for participants and a positive community culture
  • Risk management and risk reduction programs
  • Emergency preparedness
  • Responds to and manages crisis or emergency situations including utilities and communication interruptions, fire, floods, break and enters, earthquake, etc.

Human Resource Management

  • Leads, collaborates and inspires the team
  • Fosters a positive work environment and learning culture that enhances employee motivation, engagement and achievement
  • Manages recruitment, selection, on-boarding, supervision, performance management, training and development of staff
  • Ensures staff have the technical skills and personal abilities to help further the organization’s mission
  • Manages staff scheduling and compilation of payroll documentation

Financial Management

  • Achieves financial objectives by managing the funding, operations and building maintenance budgets in coordination with the CFO, scheduling expenditures, analyzing variances, and initiating corrective actions
  • Manages monthly funding, annual rent roll and balance sheet records, and required management information reports
  • Manages collection of funding for per diems and rents; follows up on arrears to ensure residents arrears payments are collected within 20 days
  • Participates in contract renewal and development activities

Program Evaluation and Development

  • Manages program evaluation activities utilizing the client information database and compiles monthly, quarterly and annual outcome reporting as required
  • Ensures accuracy of program and participant records, and confidentiality is maintained
  • Conducts regular file reviews to ensure all documentation is in compliance with agency, funding bodies, applicable standards and legislative requirements
  • Assesses for gaps and initiates solutions
  • Researches and develops proposals for program development
  • Compiles management and statistical reports
  • Manages accreditation processes

Community Relations

  • Leads and directs staff in developing positive collaborative relationships with community partners and external stakeholders.
  • Effectively markets the Society’s integrated services; promotes effective liaison activities with the community in a professional manner and promotes/encourages community involvement in the program.
  • Represents the Agency in the community through effective interaction with all stakeholders (e.g., BC Housing, Fraser Health, BC Corrections Branch, Correctional Services Canada, etc.), human service and health service agencies, and the general public
  • Maintains a thorough knowledge of social, economic, recreational and educational resources in the community
  • Identifies opportunities to create and foster socially innovative initiatives to build the capacity of participants and the community
  • Works across sectors in successful collaborative efforts

If you demonstrate a superior ability to motivate and inspire people by your authenticity, presence and leadership and are interested in learning more about this opportunity please forward your resume to Linda.Beaudry[at]mnp.ca or call 778.432.3056.

Job Type: Full-time

Required education:

  • Master’s

Required experience:

  • management experience in residential addiction services and transitional housing: 10 years

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Surrey, BC, CA
Posted on: 2016-09-21
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