Overview

MindWell-U Customer Success and Marketing Intern Internship in Vancouver, BC

MindWell-U

Branch Vancouver BC CA

Position:
Customer Success and Marketing Intern
Location:
Vancouver, BC

Support PR efforts by developing story ideas, drafting media materials, pitching target media and coordinating interviews with spokesperson….

Due to exciting growth, Vancouver-based startup MindWell-U is looking for a results driven and adaptable Customer Success/Marketing Intern. MindWell-U offers evidence-based in-person and online mindful solutions (bilingual) for organizations across North America. Our solutions are relevant for almost all industries including military, healthcare, mining, policing, business and education.

Responsibilities:

  • Marketing & Communications:
  • Support development and implementation of Marketing Strategy
  • B2B Digital marketing and advertising
  • Coordinate webinars (set up, promotion, execution, follow up including editing)
  • Develop new leads (contact lists) via targeted approach
  • Support PR efforts by developing story ideas, drafting media materials, pitching target media and coordinating interviews with spokesperson
  • Design and produce new collateral for external marketing and promotion and internal for client (emails, blog posts, newsletter articles, etc.)
  • Website updates, SEO and management via WIX
  • Post across social channels
  • Customer Relations:
  • Onboarding new clients to MWU platform
  • Provide on-going client support and relationships
  • Troubleshoot and respond to daily inquiries for MWU participants via HelpDesk
  • Liase with MWU Development Team to troubleshoot and support enhancement of mwu platform via knowledge of user feedback

Requirements:

  • A self-starter and highly motivated individual with tact and tenacity.
  • Experience in mindfulness, with application to organizational development, leadership, well-being and mental health (an asset).
  • Ability to talk about the integration of mindfulness in the workplace and MWU programs clearly and passionately.
  • Web Technology Literate
  • Self-directed learner
  • Familiarity with Sendgrid, Zoom, Slack, Asana, WIX,
  • Learn MWU web application admin backend
  • Possess excellent communication (both oral and written) and interpersonal skills.
  • Exhibit a high level of professionalism, maturity and judgment.
  • Committed to the delivery of exceptional customer service.
  • Candidates with existing business contacts is an asset
  • Ability to make in-roads with HR, L&D professionals (purchasers of MindWell’s products and services).
  • Ability to manage large number of duties and responsibilities simultaneously.
  • Bilingual (EN & FR) and asset
  • This is a full-time position that can be performed remotely
  • Start is immediate.

Job Types: Full-time, Internship

or proceed with Standard Application Form.

Employment Type: Internship
Location: Vancouver, BC, CA
Posted on: 2018-09-10
Posted by: