Overview

Michael Kors Sales Supervisor Full Time in Citadel, AB

Michael Kors

Branch Citadel AB CA

Position:
Sales Supervisor
Location:
Citadel, AB

Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management….

MAIN JOB OBJECTIVE: SALES GENERATION

ESSENTIAL JOB RESPONSIBILITIES

  • Meet personal and store sales goals •Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
  • Utilize elevated levels of sales and service to maximize sales performance •Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction
  • Ensure all sales related policies and procedures are maintained
  • Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE
  • Support and encourage staff to provide the highest level of customer service
  • Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

OPERATIONS

  • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
  • Assist in the training of sales staff in all areas of appropriate register usage and maintenance
  • Understand and properly execute all management register functions
  • Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork
  • Participate in inventories
  • Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis

MERCHANDISING/VISUAL

  • Ensure the selling floor is neat, organized, stocked and r eflects the correct visual image at all times
  • Assist in the implementation and maintenance of all merchandising/ visual directives
  • Ensure deliveries are properly processed in a timely manner •Identify product concerns in a timely manner
  • Communicate inventory needs to support the business goals

HUMAN RESOURCES

  • Ensure image and grooming standards are professional and reflective of the brand image, at all times
  • Adhere to work schedule, inclusive of time and attendance
  • Support and assist in follow-up for all training programs and seminars

Minimum 2 years specialty retail experience

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Calgary, AB, CA
Posted on: 2017-04-02
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