Metrolinx Manager, Community Stakeholder Relations & Communications Full Time in West, ON


Branch West ON CA

Manager, Community Stakeholder Relations & Communications
West, ON

Strategic thinking to develop and execute original ideas and to proactively identify communications opportunities and develop supporting programs;…





Employee Status



Hurontario Light Rail Transit Project

Contract Term:
5 Years


is an agency of the Government of Ontario and oversees GO Transit, PRESTO and the Union Pearson Express. Our mission is to champion and deliver mobility solutions which enhance the prosperity, sustainability and quality of life for the Greater Toronto and Hamilton Area.

As one of Greater Toronto’s Top Employers, Metrolinx is a diverse and dynamic organization where employees embody our values:

Playing as a Team, Serving with Passion, and Thinking Forward. Join us as we transform the way the region moves.

Metrolinx is looking for a Manager, Community/Stakeholder Relations & Communications to provide leadership in the development and execution of strategic community relations and communication programs for the Hurontario Light Rail Transit Project.

Key Responsibilities

Build awareness, understanding and support for the HULRT Project.

Conceptualize and implement strategies that enhance and strengthen community/media relations, public education and collaboration and are aligned and support the organization’s strategies and priorities related to the HULRT project.

Identify opportunities, challenges and emerging issues faced by the HULRT while working with senior executives and staff to recognize internal and external community/stakeholder communications opportunities and solutions; defining and executing appropriate strategies


Anticipate critical issues and trends; developing comprehensive contingency and positioning plans in partnership with the Director and project team to ensure a strong process to identify, prioritize, manage and minimize issues


Partner with various levels of CPG management to identify communication requirements for the dissemination of information on the HULRT Project


Establish and strengthen relationships with a variety of stakeholders including government, industry and other external stakeholders (e.g. general public, special interest groups).

Deliver effective strategic public relations, media relations, issues analysis, proactive and reactive message management leadership


Monitor project progress to ensure that program objectives are delivered on time and within budget, and that anticipated business results are achieved


Monitor the achievement of performance objectives, developing and implementing action plans to address gaps in performance.

Mississauga, ON


Completion of a degree in Communications, Business Administration or a related discipline – or a combination of education, training and experience deemed equivalent.

Minimum 8 years’ progressively senior experience developing and implementing strategic community relations and communications activities, including issues management


Principles, theories, concepts, practices and techniques of strategic communications to lead the development of complex stakeholder communications strategies, issues management and communication programs


Issues analysis and issues management skills to identify critical issues and trends as well as develop comprehensive contingency and positioning plans


Strategic thinking to develop and execute original ideas and to proactively identify communications opportunities and develop supporting programs; to position communications discussions at both the strategic and tactical levels.

Verbal communication skills to communicate professionally and clearly in a concise, complete and logical manner on complex matters while facing emotional or difficult audiences; to act as media spokesperson


Written communication skills, including the principles of plain language and Canadian Press Style Guides, to create compelling messages, to prepare and edit a variety of written materials including speeches and briefing material.

Please note that applicants must be legally entitled to work in Canada. Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance. To apply for this position, please submit your resume online, no later than

February 15, 2017.

Please be advised, Metrolinx uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. Accommodation will be provided throughout the hiring process, as required.


Closing Date (Period for Applying) – External


15-Feb-2017, 11:59:00 PM

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Weston, FL, US
Posted on: 2017-02-10
Posted by: