Overview

Mercedes-Benz Canada Service Receptionist/Cashier (10 Month Contract) Temporary in Richmond, BC

Mercedes-Benz Canada

Branch Richmond BC CA

Position:
Service Receptionist/Cashier (10 Month Contract)
Location:
Richmond, BC

Minimum of 1 – 2 years experience in an administrative role, preferably in an automotive retail environment….

Contributes to the operational efficiency of the service department and to positive CSI results by providing exceptional customer service, creating and maintaining customer vehicle files, and ensuring that the work orders are closed upon collection of payment.

Responsibilities:
• Answer switchboard, direct calls, and take messages
• Greet and direct customers to service advisors or sales consultants
• Create and maintain customer vehicle files
• Close work orders once payment has been collected or warranty component completed
• Prepare cash reports of transactions and bank deposits
• Act as back up to Receptionist or Service Greeter, as required

Requirements:
• Completion of high school diploma or equivalent experience
• Minimum 2 years of experience in a customer facing role
• Minimum of 1 – 2 years experience in an administrative role, preferably in an automotive retail environment
• Previous experience in a high-standard customer service environment preferred
• Cash handling experience and basic accounting knowledge with the ability to formulate precise calculations
• Pleasant, professional demeanor with the desire to exceed expectations
• Excellent interpersonal, presentation and relationship-building skills
• Ability to remain calm and composed under pressure with the ability to diffuse tense situations
• Strong problem solving skills
• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
• Strong organizational skills with the ability to multitask
• The ability to respond to and meet the needs of a diverse client base
• Highly developed multi-tasking ability
• Computer skills – Microsoft Office (intermediate), ADP (intermediate), VAX (asset)

Mercedes-Benz Canada Inc. is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Richmond, BC, CA
Posted on: 2017-02-10
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