McKesson Manager, Retail Banner Operations Full Time in Québec City, QC


Branch Québec City QC CA

Manager, Retail Banner Operations
Québec City, QC

Support Retail Banner Service functions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the…

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we’re so much more than a distribution company. We’ve automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.
At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary

Reporting to the ON Director, Retail Operations, responsible for execution of the vision, strategy and business development plans of the Guardian/IDA/Enterprise/Remedy’s Rx Banner programs in the designated region. Overall focus is to support and manage the activities of Retail Business Advisor(s) in achieving annual Banner program targets. The position will also provide ongoing support to a portfolio of key Banner Members.

Section A – Specific Responsibilities

Corporate Performance
  • Support Retail Banner Service functions.

  • Renew Contract agreements on a needs basis.

  • Support the execution of operational objectives, tactics and actions plans.

  • Influence and support the operational budget and ensure buy-in and execution from the operations team.

  • Complete projects as defined within approved scope, on time and within budget

Leading the day-to-day operation of the assigned region
  • Support the day-to-day execution of the Guardian/IDA/Enterprise/Remedy’s Rx programs.

  • Collaborate with RBS and other internal departments to support the business needs of Banner Member.

  • Oversee operational program implementation and utilization.

  • Monitor and track business unit KPI’s, identify opportunities and create action plans for improvement.

  • Ensure operations team is calibrated, trained and executing on all Retail Banner Services initiatives and business processes.

Process Improvement and Implementation
  • Collaborate with the ON Sr Director, Retail Operations on strategies and ensure effective communication and delivery with the Retail Business Advisors and pharmacies.

  • Lead projects, from conception to implementation that create or improve programs, resources, processes and infrastructure.

Team Leadership, Performance Management, and Professional Development
  • Identify and execute an ongoing Individual development Plan (IDP) for self and direct reports.

  • Lead, train, mentor and develop operations team members to achieve superior performance.

  • Clearly communicate and monitor team goals and performance expectations standards.

  • Support Symposium and Showcase Conferences.

  • Support National Advisory Board and Remedy’s Advisory Council meetings where required.

  • Actively participate with Steering Committees to ensure value and output is maximized.


Section B – Key Requirements

  • Business degree or diploma and/or 3-5 years of comparable experience
  • Previous experience in a leadership role
  • Relevant business management, financial planning and analysis skills and experience
  • Functional knowledge of pharmacy and retail business operations and best practices
  • Negotiation skills and experience
  • Performance management skills and experience
  • Project management experience
  • Strong communications skills (verbal; written) with experience presenting to groups of various sizes
  • Valid Canadian Driver’s License

Section C – Supervision and Communications

  • 2-4 Retail Business Advisors
  • Internal communication with all levels of the organization
  • External communication with Vendors; Potential Customers; Banner Members

Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Recruiting Disclaimer

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Canada on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson Canada attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.
By providing your application to McKesson Canada you hereby consent to McKesson Canada obtaining personal information regarding you that is related to the position applied for. You also consent to McKesson Canada transferring your application details to our recruitment partners for their review and assistance. You also consent to McKesson Canada keeping your application on file.
McKesson Canada is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants’ needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Primary Location: Canada-Quebec
Job: Sales/Client Management
Organization: McKesson Canada
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting: Jul 26, 2018

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Employment Type: Full Time
Location: Quebec City, QC, CA
Posted on: 2018-07-27
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