Overview

Maxsys Customer Service Specialist Full Time in Montréal, QC

Maxsys

Branch Montréal QC CA

Position:
Customer Service Specialist
Location:
Montréal, QC

Good organizational, clerical, numeric, oral, and written language skills. A Dealer Service Specialist II is a key customer facing employee who delivers…

Job Summary:
A Dealer Service Specialist II is a key customer facing employee who delivers financial services to customers (dealers/auctions). We are seeking an enthusiastic, customer oriented specialist to provide the best quality of service in our industry.

Responsibilities and Duties:
1. Develop a thorough understanding of company policies, processes and procedures relative to loan processing and securing the loans.

2. Respond to dealer inquiries regarding products and services.

3. Mail or deliver titles to dealers.

4. Collect payments.

5. Seamlessly, utilize various systems to track dealer accounts and sales opportunities.

6. Foster long-term relationships with auction partners.

Educational Requirements and Qualifications:
Some post high school course work in related field is preferred. Prior work experience in financial services industry is preferred. Familiarity with concepts, procedures and processes typically used in automotive and financial services industries. Preparation or review of documents and reports using Microsoft Office based products, Customer Relationship Management (CRM) tools and internal work queues are major components of the position. Good organizational, clerical, numeric, oral, and written language skills. Knowledge of customer service principles and practices.

SP-ID
46376

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2015-05-23
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