Maximizer Software Documentation Specialist Contract in Vancouver, BC

Maximizer Software

Branch Vancouver BC CA

Documentation Specialist
Vancouver, BC

With flexible on-premise, our cloud and your cloud deployment options, tailored-to-fit flexibility, state-of-the art security infrastructure, industry-specific…

Call for creative tech documentation specialists!

Join our C.R.E.W.:

Maximizer is a profitable, privately owned 100-employee SaaS Company. This position will be located in our trendy new head office near downtown Vancouver (One Pacific Place, at the north end of Cambie Bridge), after we move from our current space near Olympic Village in March 2017. Employees will enjoy our flexible & friendly working environment, and are eligible for a full benefits package and professional development allowance.

We are seeking an innovative Documentation Specialist (6-months Contract) to join the growing team in the Vancouver head office reporting to Manager of Products. This role will produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented product managers and usability experts who work collaboratively with developers and quality engineers to make our products even easier to use.

Key Responsibilities:

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Recommend new documentation tactics, including use of video, graphics, webinar’s, etc.
  • Create and maintain the information architecture
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Work with localization to ensure that localized documentation maintains the same high quality

Required Qualifications:

  • 5+ years’ experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text, pictures and videos
  • Excellent verbal and written skills in English
  • Excellent verbal and written skills in French an advantage
  • Familiar with Adobe FrameMaker and RoboHelp as well as DITA, HTML and CSS technologies
  • Familiar with Adobe PhotoShop, Adobe Premiere and After Effects

About Maximizer:

Maximizer CRM is fueling the growth of businesses around the world. Our CRM solutions come fully loaded with the core Sales, Marketing and Service functionality companies need to optimize sales productivity, accelerate marketing and improve customer service. With flexible on-premise, our cloud and your cloud deployment options, tailored-to-fit flexibility, state-of-the art security infrastructure, industry-specific editions and anywhere/anytime mobile access, Maximizer is the affordable CRM solution of choice.

From offices in North America, Europe, Middle East, Africa and AsiaPac, and a worldwide network of certified business partners, Maximizer has shipped over one million licenses to more than 120,000 customers worldwide.

If you are interested in joining our team, please email your resume via this posting with the subject line “ Documentation Specialist (Contract) ”. We thank you for your interest in Maximizer. Only those short-listed for an interview will be contacted. Please, no phone calls or drop-ins.

Check out more about us on our website http://www.maximizer.com/company/careers/

Job Type: Contract

Required education:

  • Diploma/Certificate

Required experience:

  • Technical Writing: 4 years

or proceed with Standard Application Form.

Employment Type: Freelance
Location: Vancouver, BC, CA
Posted on: 2017-01-24
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