Maple Leaf Sports & Entertainment Supervisor: BMO Field Part Time in Toronto, ON

Maple Leaf Sports & Entertainment

Branch Toronto ON CA

Supervisor: BMO Field
Toronto, ON

Proven ability to effectively communicate with fans and all levels of management and staff. As a valuable member of the Food & Beverage team, you will deliver…

Position Overview:

As a valuable member of the Food & Beverage team, you will deliver winning fan service for all events at BMO Field. Under the direction of the Food and Beverage manager you will assist in overseeing and directing all aspects of the Quick Service Department including Concessions, Vending and Beverage operations. You will be instrumental in supporting outstanding Fan and staff relations.

Specific Duties:

  • Coach and motivate staff during games and events
  • Strictly ensure responsible alcohol service using Smart Serve principles
  • Ensure AGCO and MLSE policies and regulations are followed
  • Supervise and direct the prompt, efficient and friendly serving of all food and beverage
  • Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
  • Control inventory within assigned area to ensure the smooth operation of the unit
  • Participate in all fields of administrative work including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, performance reviews, and maintenance logs
  • Monitor and manage speed of service and product quality
  • Assist in the training and development of staff
  • Adhere to all MLSE service standards and policies including Health & Safety
  • Work in compliance with the provisions of the Occupational Health & Safety Act
  • Perform related duties and special projects as assigned


  • Must be available to work evenings, weekends and holidays; varying hours based on event schedule
  • Proven ability to effectively communicate with fans and all levels of management and staff
  • Smart Serve certification an asset
  • Serve Safe certification an asset
  • Previous experience in a unionized work environment is beneficial
  • Ability to create a fun yet productive working environment
  • A winning attitude

*We thank all applicants for their interest, however, only those selected for an interview will be contacted*

Maple Leaf Sports & Entertainment Ltd. will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] . Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Toronto, ON, CA
Posted on: 2015-05-24
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