Maple Leaf Sports & Entertainment Game Operations Coordinator, Toronto Raptors (12 month contract) Temporary in Toronto, ON

Maple Leaf Sports & Entertainment

Branch Toronto ON CA

Game Operations Coordinator, Toronto Raptors (12 month contract)
Toronto, ON

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital…


Maple Leaf Sports & Entertainment (MLSE) one of the world’s premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA D-League), TFC II (USL) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work.

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital channels (Leafs Nation Network and NBA TV Canada), and has a partnership with Live Nation (the biggest concert promoter in the world). MLSE has also invested in and operates five of Toronto’s sports facilities – Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC’s Academy and the First Team’s practice facility, the Toronto Raptors’ training facility and the MasterCard Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies.

MLSE’s common purpose is to unite and empower employees to deliver extraordinary moments to our fans and each other.


As the Game Operations Coordinator for the Toronto Raptors, you will assist in the coordination of all in-arena game operations activities as well as all annual and single time special events. Your leadership, passion and commitment to teamwork will contribute to inspiring others.


  • Assist with the planning and execution of all in-arena and on court entertainment activities & talent including the Raptors mascot, Dance teams, Game Crew, Interactive Squad, in-arena announcer & host, DJ and additional entertainers
  • Execute all pre and post-game activities, promotions and concourse activations.
  • Negotiate, schedule and execute all halftime shows and anthem performances
  • Oversee (schedule, mentor, discipline and evaluate) all part time game night staff and Co-Operative education program
  • Work closely with the Global Partnerships team to develop and execute all partner promotions and ensure all are executed in accordance with sponsor objectives
  • Work closely with the Sales and Brand Teams to identify and execute sellable inventory, such as anthem singers, choirs, tunnel kids, and other pre-game promotions
  • Negotiate with outside suppliers for goods and services, as required
  • Facilitate arrangements for all special guests (pre-game autograph signings, etc.)
  • Assist in the development of unique and entertaining live skits, video board entertainment and promotions
  • Research and record methods and NBA/sports best practices in game presentation and special events; maintain our standing as a first class organization
  • Present all games and events in a quality manner keeping in mind our Vision & Values
  • Control inventory of all game related supplies, props and prizes
  • Communicate all game night requirements to the appropriate departments
  • Handle all requests for video footage from fans and corporate partners
  • Assist with other related duties and special projects as assigned


  • Post-secondary degree or diploma in Sports Management, Marketing or Event Planning
  • 1-2 years of experience with game operations, marketing/promotions and/or special event activities
  • A CREATIVE “big thinker” who can generate and execute new concepts and ideas
  • Must have a high level of Basketball knowledge
  • Must be informed on the current Raptors team and its history
  • Proven ability to oversee many projects simultaneously and to perform under pressure
  • A high level of initiative, utilizing good judgment and common sense
  • Confident user of MS Office and XP
  • Must be extremely detail-oriented
  • Proven to perform well under pressure; manage multiple priorities simultaneously
  • Available to work all game nights/weekends as required
  • A positive, winning approach, incorporating integrity, confidentiality and discretion

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] . Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Toronto, ON, CA
Posted on: 2018-07-28
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