OverviewMAISON JOSEPH BATTAT LTEE IT Support Technician Internship in Montréal, QC
MAISON JOSEPH BATTAT LTEE
Branch Montréal QC CA
IT Support Technician
Email, network folder, printer, installation of Microsoft office and Adobe – Format and install users’ computers – Troubleshoot users’ problems related to…
Maison Joseph Battat Ltd. – Montreal QC Battat is a privately owned international business located in Montreal that has been in North America for over 45 years. We are in the business of designing and manufacturing high quality educational and innovative toys and have experienced constant growth over the years. We are a team of dynamic individuals in an organic environment through which we all grow and in turn contribute to the company’s success.
We are currently looking for an IT Support Technician to support users and the IT department within the organization. Responsibilities: – Provide help to end users (answer incoming calls to assist users with MS office 2010/2013, email system issues, printing issues, Wi-Fi, etc. ) in both Windows and Mac environments – Setup new users’ computers: email, network folder, printer, installation of Microsoft office and Adobe – Format and install users’ computers – Troubleshoot users’ problems related to software, hardware or network issues – Proactively monitor network activity for service interruptions and security issues (anti-virus and anti-spam) – Configure Wi-Fi devices (IOS and Android) – Assist IT supervisor in special projects Qualifications: – College diploma (DEC or DEP) in computers or related technical diploma – Minimum 2 years of experience in IT role providing technical support – Possess a strong work ethic and professional attitude – Bilingual (French & English) and strong communication skills – Knowledge of networked systems including windows 2008 & 2012 R2, Windows XP, Vista, 7, windows 8 & OS X. – Knowledge in networking TCP/IP, VPN, DNS, DHCP, FTP and SMTP – Knowledge of e-mail systems, user management, security – Strong knowledge in computer hardware – Strong knowledge of Microsoft Office for Windows and Mac – Ability to troubleshoot & repair individual workstations with minimum supervision – Ability to research information via the web for support purposes.
- Ability to manage Backups and restore. – Ability to multitask and learn quickly You will be working in an office environment 8:30am to 5:00pm Monday to Friday. We offer a competitive salary based on experience, a generous group benefits package and an on-site gym facility. We thank all applicants for their interest however only selected candidates will be contacted.
Employment Type: Internship
Location: Montreal, QC, CA
Posted on: 2015-07-31