Machobear Studio Inc. IT Technical Support Administrator Full Time in Vancouver, BC

Machobear Studio Inc.

Branch Vancouver BC CA

IT Technical Support Administrator
Vancouver, BC

Certificate / Diploma or Degree in Information Technology, Computer Science Engineering or related field. The successful candidate will possess an excellent…

Our team is growing and we’re on the lookout for an IT Technical Support Administrator to join the Machobear family! The successful candidate will possess an excellent understanding of software and hardware systems, related technologies, and have a passion for delivering excellent internal customer service. This position will also support operations that are related to facilities management/upgrades and support our Office/Events Specialist with day to day operations as needed.

Who we are:

Machobear Studio is a local established tech studio seeking bright minds where you will be working with cross-functional teams that will take on exciting and challenging projects. Although you may not have all the skills required, we want you to be resourceful and willing to learn.

If you are a dreamer who puts ideas into action, we want you!

What you’ll be doing:

  • Provide computer/network support relating to software and hardware problems reported by all users
  • Administer all IT equipment – desktop computing (PC + MAC), printers, telephone, switches, routers, and other general networking equipment
  • Coordinate with vendors on basic facility issues including new wiring installs and internet Wi-Fi issues
  • Monitor and activate licenses on various applications on a regular basis
  • Troubleshoot hardware, application, and network problems
  • Assist with deployment of new systems and set up new user workstations and user accounts
  • Respond to emergencies and system failures
  • Identify and escalate situations requiring urgent or senior attention
  • Partner with Office/Events Specialist with events, lunch ordering and other duties as needed

What you bring to us:

  • Certificate / Diploma or Degree in Information Technology, Computer Science Engineering or related field
  • Team player with strong interpersonal and verbal / written communication skills
  • Highly motivated team player with the skills and ability to manage changing priorities
  • Previous experience working in an IT support role is a bonus
  • Working knowledge of Microsoft Windows and MacOS as well as other various software packages
  • Excellent IT, computer literacy and organizational skills
  • Excellent attention to detail and the ability to plan and prioritize your workload without supervision

What to expect:

  • Competitive base salary and year-end bonus (based on experience)
  • Flexible work environment and hours
  • Weekly office socials
  • A fully stocked kitchen

Up for the challenge?

We’d love to hear from you!

Forward your resume career @ machobear.ca

Please note, only qualified candidates will be contacted.

Job Type: Full-time


  • IT Support: 1 year (Preferred)

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Vancouver, BC, CA
Posted on: 2018-03-15
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