Macfarland Rentals Logistics Coordinator Full Time in Dartmouth, NS

Macfarland Rentals

Branch Dartmouth NS CA

Logistics Coordinator
Dartmouth, NS

& Logistics Coordinator. § General experience with Microsoft office. Customer Service Representative….

Job Summary

Customer Service Representative

& Logistics Coordinator

Department: Counter

Division: Tools & Equipment

Branch: 34 Cutler Ave., Dartmouth, NS, B3B 0J6

Report To: Operations Manager, Head Trainer

Position Type: Full Time

Preferred Start Date:

General Responsibilities

A Customer Service Representative is responsible for being the first line of service in helping customers over the phone or at the store front. This individual must facilitate rental inquiries in person or over the phone and support in all customer service responsibilities pertaining to orders, and returns of equipment. Additionally, coordinating the sequence of delivery and pick up for equipment between both our internal and third-party moving companies. Working closely with the Sales team schedule gear for future orders.

Specific Responsibilities

§ Open and close store

§ Welcome and aid walk-in and phone-in customers with all inquiries and requests

§ Complete invoices and quotes

§ Organize orders and contracts to submit to other employees

§ Keep up with reservations, send confirmation calls, and update reservation board

§ Organize contracts

§ Handle cash transactions

§ Help with moving smaller equipment

§ Fuel dip

§ Update the equipment board

§ Prioritize deliveries and Pick-ups for drivers

Educational Requirements

§ High school diploma

§ 1-2 years in customer service

§ 1-2 years of experience in similar industry

Key Competencies

§ Excellent customer service skills

§ Ability to communicate with staff and troubleshoot questions

§ Strong organizational skills

§ Strongly motivated and attentive during the day

§ General experience with Microsoft office

About MacFarlands

MacFarlands has been a trusted name throughout Atlantic Canada since 1963. Our three distinct divisions: MacFarlands Tools and Equipment, MacFarlands Special Events and MacFarlands Truck

and Utility offer unique services throughout our region. We employ 55 full time staff and operate from four locations throughout HRM, while serving customers across Atlantic Canada and beyond. MacFarlands is committed to the growth and success of its team and the Atlantic Canadian region. We believe business should always be conducted with integrity.

Responsibilities and Duties

Coordinate all deliveries and pickups of company owned equipment and customer equipment as required to meet customer expectations

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Logistics: 2 years

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Dartmouth, NS, CA
Posted on: 2018-01-11
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