LoyaltyOne Analytics & Insights Analyst Co-Op Temporary in Montréal, QC


Branch Montréal QC CA

Analytics & Insights Analyst Co-Op
Montréal, QC

Public transit discounts. Through a team of businesses, including the AIR MILES Reward Program, that each specialize in a loyalty discipline, LoyaltyOne designs…

Analytics & Insights Analyst Co-Op – (0093499)

Department: Air Miles Reward Program Analytics

Job Title: Analytics & Insights Co-Op

Organization Profile:

LoyaltyOne works with more than 100 of the world’s leading brands in the retail, financial services, grocery, petroleum retail, travel and hospitality industries to profitably change customer behavior. Through a team of businesses, including the AIR MILES Reward Program, that each specialize in a loyalty discipline, LoyaltyOne designs, delivers and manages a suite of loyalty marketing services focused on consumer data, customer-centric retail strategies, direct-to-consumer marketing, loyalty consulting and more. Furthermore, for the past 7 consecutive years, LoyaltyOne has been recognized by Hewitt Associates as one of the Best Employers in Canada, demonstrating LoyaltyOne’s continued commitment to providing a great work experience for its associates and a great service experience for its clients.

LoyaltyOne is dedicated to enriching the careers and lives of our associates which is evident by the following on-site amenities, including:

  • Subsidized café with healthy food options
  • On-site gym, massage therapy and gym classes
  • Games room
  • Public transit discounts
  • Companywide volunteer event and charitable matching donations

To find out more about our unique corporate culture, watch our video:


Job Responsibilities:

Working with and in support of Sponsor and Channel Marketing, the A&I Analyst (Co-op) will develop actionable insights and recommendations for marketing strategies. This position entails leveraging Air Miles consumer collector data and utilizing Business Intelligence (BI) software to interpret and extract strategies regarding consumer behavior.

As an expert in the interpretation and application of consumer data and analytics, the incumbent will support the development of customer centric business strategies by:

1) Deliver collector insights to support business objectives:

  • Leverage consumer data to provide insightful recommendations to internal and external marketing clients regarding marketing and business strategies
  • Deliver high quality reports and presentations for specific audiences
  • Participate in team initiatives to conduct timely quantitative and qualitative evaluation of AIR MILES Reward Program and AIR MILES Reward Program marketing initiatives against stated objectives
  • Link analysis and results to business issue and/or analytic objective
  • Provide actionable, strategic recommendations (where appropriate)

2) Development:

  • Research and monitor market landscape for key learning and insights
  • Collaborate to ensure ‘shared learning’s’ across team
  • Proactively participate in opportunities to improve skill set
  • Implement initiatives into daily work

3) Alignment, Integration, Communication across the AIR MILES REWARD PROGRAM and Beyond:

  • Participate as a member of the Analytics Solutions team to deliver actionable insights and recommendations on changing consumer behavior
  • Support the Analytics Solutions Manager & team on all client accountabilities
  • Share key learning and recommendations from analysis to broader CI and AIR MILES REWARD PROGRAM teams
  • Innovate through thought and action by consistently generating new ideas for organization and clients
  • Proactively highlight opportunities to develop, enhance or remove existing tools and processes
  • Support the gathering and documentation of such processes
  • Demonstrate effective leadership and expertise across team and function

Required Skills:

  • Ability to utilize strong written and oral communications skills in a composed and professional manner
  • Highly detail oriented with strong time management skills
  • Self-starter with the ability to take initiative and ownership of responsibilities
  • Team oriented individual who demonstrates willingness to collaborate and assist others
  • Strong understanding of Microsoft Excel, PowerPoint and Access
  • Previous exposure to SAS / SQL is preferred but not required
  • Innovative and creative thinker


  • Preference given to candidates with previous corporate exposure in areas of analytics, retail marketing and consumer behaviour
  • 3rd or 4th year students from one of the following disciplines or other quantitative subjects related to the study of consumer behaviour are our most likely candidates: Business, Marketing, Market Research, Psychology, Sociology, Statistics, Economics, Engineering

Application Process:
Please submit your application consisting of Cover Letter, Resume and Transcripts online to www.loyalty.com/students

  • Please note that we use video interviewing as the first stage of our interview process**

Description du poste

L’analyste d’affaires analyse et interprète les données transactionnelles pour le compte de clients AIR MILES, afin d’appuyer des objectifs d’affaires tels que l’élaboration et l’exécution de stratégies marketing, planification de marchandise et de gestion par catégorie et la résolution de problèmes stratégiques et tactiques des clients.

Ce rôle relève du gestionnaire de solutions analytiques et partie intégrante de l’équipe de solutions analytiques. Le candidat retenu aura la possibilité de progresser dans son rôle et avoir des objectifs de développement de carrière, menant vers des analyses plus approfondies en gestion de la relation client et/ou en marketing.


  • Créer des tables croisées et d’autres statistiques sommaires, des tableaux de données de la clientèle, vérification et nettoyage des données, production de rapports pour les clients en s’assurant de la qualité de l’analyse des données produites. Cela comprend la conception, le développement, l’extraction de données et l’analyse de l’analyse de la clientèle de ventes au détail
  • Interpréter, documenter et communiquer les résultats d’analyse à divers disciplines d’affaires, fournir des conclusions et des recommandations basées sur des données orientées clients
  • Travailler en étroite collaboration avec les partenaires internes et externes, et avec des fournisseurs afin de prendre avantage des données au niveau des transactions de vente au détail
  • Considérer les objectifs analytiques et définir les besoins en données. Extraire, nettoyer et transformer les données des clients à des fins d’analyse et de rapports
  • Fournir des données pour le design et mesurer les résultats des campagnes
  • Participer à des projets spéciaux lorsque requis


  • Étudiant(e) de l’une ou l’autre des disciplines suivantes ou reliées à des sujets quantitatifs liés à l’étude du comportement des consommateurs : commerce, marketing, études de marché, psychologie, sociologie, statistique, économie, ingénierie
  • Expérience de travail liée à l’analyse quantitative et en marketing (un atout)
  • Connaissance des logiciels de statistique (SAS, R) et autres bases de données (SQL)
  • Connaissance des logiciels Microsoft Excel et PowerPoint
  • Bonne compréhension des bases de données de marketing, procédures et méthodologies
  • Capacité de traduire les résultats d’analyse en communication écrite et orale aux intervenants internes / externes
  • Excellente capacité à gérer plusieurs projets / initiatives complexes
  • Intérêt pour les techniques statistique et volonté d’apprendre des méthodologies pour l’analyse de la clientèle
  • Personne orientée sur les détails et avec solides habiletés organisationnelles
  • Capacité à travailler de façon autonome et à s’automotiver

Alliance Data is an Equal Employment Opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities in accordance with legislation.

Alliance Data participates in E-Verify

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Montreal, QC, CA
Posted on: 2018-04-03
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