OverviewLogistec Corporation Business Process Analyst Full Time in Montréal, QC
Branch Montréal QC CA
Business Process Analyst
Provide support for the testing of software applications, including new systems or upgrades and releases to existing systems;…
GREAT CAREER OPPORTUNITY AT TERMONT
Termont Montréal Inc. is a container terminal operator based out of the Port of Montréal. We are truly committed to finding and supporting the best talent. We are now looking to fill a Business Process Analyst position .
RELIABILITY IMAGINATION GOING BEYOND SUSTAINABILITY
With so many opportunities available to you, there are good chances that you’ll find a way of doing what you are truly passionate about. We need top talent to create the right workplace for our people.
The Logistec family is seeking a dynamic individual to ensure the integration of business processes and effective utilization of all the information technology and systems used to manage operations across Termont’s terminals. This is an opportunity for the right person to demonstrate – HIS SENSE OF ORGANIZATION. You will be responsible for ensuring that all of your tasks are carried out WITH ACCURACY and in a TIMELY MANNER.
In collaboration with the IT team, the incumbent is responsible for co-ordination of the various process improvement and technology initiatives within Termont’s terminals, as well as providing functional support to end users so that they can work as efficiently and effectively as possible.
Your new responsibilities:
Participate in the execution of key improvement initiatives and lead initiatives where necessary;
Analyze results, make recommendations for support process improvement and coordinate the implementation of change;
Perform analysis to identify and eliminate the root causes of issues;
Develop functional specifications and business requirements for requested enhancements;
Research and document functional requirements of the business users;
Develop and maintain process flow diagrams showing process interactions between the business systems;
Participate in the system selection process for any proposed operational improvements;
Provide support for the testing of software applications, including new systems or upgrades and releases to existing systems;
Optimize usage of business systems to improve productivity;
Maintain log of functional and business process issues related to business systems that require resolution. Prioritize all instances where enhancements and defect resolution are required;
Perform analysis and work with IT team to troubleshoot issues. Ensure that all system issues are logged with IT;
Record, track, and document the problem-solving process and coordinate efforts and training of department super users to be first line of problem resolution and functional experts;
Review business processes and technology standards and create/update documentation to create opportunities for ongoing continuous improvement.
You have the right qualifications:
Bachelor’s degree in Information Technology or relevant field;
Possess a minimum of five (5) years of work experience in a manufacturing or heavy industry environment and possess experience working with an ERP or MRP system;
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques;
Able to develop and interpret technical documentation for training and end user procedures;
Experience in analyzing and documenting operational processes;
Good written and verbal communication skills.
If you are interested in joining a great team and believe you have the right qualifications, please forward your résumé to the Human Resources department at [email protected]
At Logistec, we believe that inclusion inspires true IMAGINATION. The most creative team must also be the most diverse. That’s why we offer equal opportunities to all applicants.
Employment Type: Full Time
Location: Montréal, QC, CA
Posted on: 2018-04-04