L’OCCITANE en provence Boutique Manager -Square One (Mat Leave Contract) Contract in Ontario

L’OCCITANE en provence

Branch ON CA

Boutique Manager -Square One (Mat Leave Contract)

Constantly looking for new areas of promotion and marketing within the local boutique area and working with the District Manager or National Retail Manager to…

Company Description
Founded in 1976, the L’OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer.  The Group is built on strong values of entrepreneurship, team work, respect and authenticity.  It is committed to developing products that are increasingly respectful of both people and the environment.

With a presence in 90 countries, our products are distributed in more than 2,900 stores around the world.


We are currently seeking highly motivated and competent individual for the position of Boutique Manager at our Square One location. This is a mat leave contract of approximately 8-9 months, with the possibility of extension. 


The Boutique Manager is responsible for managing the Boutique and will report directly to the District Manager and work collaboratively with other management personnel in retail, logistics, marketing, and human resources.  The Boutique Manager will be responsible for ensuring that the Company’s mission statement, values, brand, and strategies are followed to increase brand recognition, sales and profits.


Desired Skills & Experience

Primary Responsibilities:

  • Focus on providing exceptional customer service and assist customers with their choices of products
  • Develop knowledge of skincare and provide expertise to clients
  • Must be able to perform the L’Occitane Rituals (hand massage, mini facials etc.)
  • Develop strong product knowledge on the entire L’Occitane product line, including True Stories
  • Maintain all stock inventory replenishment levels as per Company policies and best practice
  • Follow all company policies and procedures with regard to POS usage
  • Implement all aspects of boutique merchandising & visuals to the expected international standards
  • Responsible for all boutique operations as per the Company’s standards and responsible for training all team members to the same standards
  • Uses teamwork to assist all associates in providing excellent customer service and maintaining boutique standards
  • Communicates effectively and professionally with all associates within the boutique
  • Constantly looking for new areas of promotion and marketing within the local boutique area and working with the District Manager or National Retail Manager to implement new ways of recruiting new clients
  • Accountable for total boutique sales results including key category results, average baskets, and boutique overall conversion rates  

    Skills and Attributes:

  • Ability to build and nurture long term customer relationships
  • Ability to remember ingredients, our True Stories, and product knowledge
  • High level of energy and motivation to succeed
  • Excellent ability to communicate to internal and external customers (verbal & written)
  • Multilinugal (English, Mandarin and or Cantonese) is an asset
  • Willingness to learn and grow and constantly look for ways to improve oneself and others
  • Professional and energetic attitude  

    Working Conditions:

  • Must be able to stand and walk for extended periods throughout the work day
  • Must be able to travel by car, train or plane for company training and meetings  


  • Post secondary education in retail management is an asset
  • Minimum of 2 years of management retail experience, in the cosmetics industry is an asset
  • Experience with POS systems is an asset
  • Proficient in Microsoft Office
  • Strong leadership skills
  • Excellent organization and time management skills
  • Must be flexible to work evenings & weekends as required  

    We offer the following in exchange for your efforts: 

  • Competitive salary/compensation 
  • Excellent monthly bonus opportunities
  • Generous discount on products
  • Excellent health, dental, vision care, and insurance benefits package
  • Developmental opportunities in a rapidly growing company


To learn more about our Company and True Stories please visit www.loccitane.ca






We are committed to promoting a fair and equitable selection process and work environment that is inclusive and barrier free. L’Occitane provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other grounds as described in the Human Rights Code. Applicants with a disability need to make any accommodation requests for the interview process known in advance. The Human Resources Department will arrange for reasonable accommodation in accordance with the Human Rights Code which will enable you to be assessed in a fair and equitable manner.


We thank all candidates for their interest in L’OCCITANE, however only those chosen for interviews will be contacted.

or proceed with Standard Application Form.

Employment Type: Freelance
Location: , ON, CA
Posted on: 2018-01-11
Posted by: