OverviewLive-In Assistant Innkeeper – must live In in St. John’s, NL
Abba / Butternut / Gower
Branch St. John’s NL CA
Live-In Assistant Innkeeper – must live In
St. John’s, NL
during the tourist season; as a live-in staff support position, you will be first line response to after… someone with superior customer service instincts, a…
Duties include: preparing and serving breakfast, checking in guests, light maintenance, telephone and online reservations. other duties include, but are not limited to: breakfast set-up and preparation; serving guests and cleaning up; cleaning rooms and doing laundry; housekeeping duties; routine maintenance such as changing light-bulbs, replacing batteries in remotes and/or reprogramming where necessary; and identification and communication of minor repair requirements to the Manager; maintaining amenity inventory and supplies; and general guest relations including booking reservations and checking guests in and out.
Guest service may sometimes include carrying luggage for B&B guests, escort incoming guests to their rooms, check rooms (with guests) to ensure they are in order, offer information regarding features of rooms, services of hotel and points of interest, assist guests with special needs, receive and deliver items and messages for guests, handle guest complaints and requests, and maintain luggage storage areas.
This is definitely NOT a 9-5 position during the tourist season; as a live-in staff support position, you will be first line response to after hours emergencies, should any occur. This is not frequent and most matters can be sorted out in a quick telephone call e.g. people show up at the door who are not even booked with us but at some other property in the City. This after hour work is rotated amongst four other persons and the owner.
Minimum of 30 paid hours a week at $13.50 per hour with overtime pay after 40 hours a week. Compensation package includes a fully furnished bedroom with private bathroom including utilities, Wi-Fi, cell-phone, and computer at a nominal charge of $60 per week.
•Benefits package being offered
•Location of work
(downtown St. John’s)
[email protected]; fax number 709-754-5820, or 36 Queen’s Road, St. John’s, NL, A1C 1P9.
Our preferred candidate is someone with superior customer service instincts, a high level of personal maturity, and who thrives on interacting with a wide variety of guests and maintaining high standards for quality in all aspects of the business. Basic communication in a second language would be desirable i.e. French.
Not Relevant. Function computer use is essential.
Prior front line customer service would be an asset.
Non-smokers only, empty nester, and no pets please.
Employment Type: Full Time
Location: St. John's, NL, CA
Posted on: 2014-09-13