Overview

Kicks Cafe Calls Receivings/inboundings Representatives Full Time in Halifax, NS

Kicks Cafe

Branch Halifax NS CA

Position:
Calls Receivings/inboundings Representatives
Location:
Halifax, NS

Competitive salary depending on experience, and includes insurance for full-time employees, paid time off, and excellent benefits….

Kicks Cafe is on the second floor of the soccer Nova scotia Training centre (SNSTC)Seeking for a Calls Receivings/inboundings Representatives , You must have a minimum of one year experience in this role. You will be responsible for customer service problem resolution and gathering accurate contact information via EHR software.Majority of duties will be answering and directing incoming telephone calls.

Duties and Responsibilities: * Answer inbound telephone calls and speak with customers for efficient problem resolution * Gather customer information and answer customer questions * Correctly document conversations in patient chart * Respond to each call in an efficient and professional manner * Talking to both patients and prospective patients, answering their questions about offered services and booking appointments using EMR system * Ability to multi-task and handle a heavy volume of phone calls

Minimum Qualifications: * 1 year of call center experience required * 1 year experience using EHR software * Excellent verbal and written communication skills * Ability to work in a team environment

Competitive salary depending on experience, and includes insurance for full-time employees, paid time off, and excellent benefits. Bonuses and other incentives available!

Job Type: Full-time

Salary: $50,000.00 to $53,000.00 /year

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Employment Type: Full Time
Location: Halifax, NS, CA
Posted on: 2018-03-15
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