Overview

Keeran Networks help desk analyst – systems Full Time in Edmonton, AB

Keeran Networks

Branch Edmonton AB CA

Position:
help desk analyst – systems
Location:
Edmonton, AB

Provide business systems, network and Internet support to users in response to identified difficulties . College, CEGEP or other non-university certificate or…

Languages

English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years . Credentials (certificates, licences, memberships, courses, etc.)
A+ Certification; Certified Computing Professional (CCP) . Experience
1 year to less than 2 years . Work Setting
Help desk . Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Provide business systems, network and Internet support to users in response to identified difficulties . Transportation/Travel Information
Own transportation; Own vehicle; Valid driver’s licence . Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting; Tight deadlines . Computer and Technology Knowledge
Spreadsheet; MS Windows; Internet; Device drivers; Networking hardware; Servers; Security software; Mail server software; Communication software; MS Office; Wireless networks; Desktop applications . Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized .

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Edmonton, AB, CA
Posted on: 2016-02-14
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