J.D. Irving, Limited Operator Services- Switchboard (15 month Term) Temporary in Saint John, NB

J.D. Irving, Limited

Branch Saint John NB CA

Operator Services- Switchboard (15 month Term)
Saint John, NB

Must have excellent customer service skills and telephone etiquette, and well-developed problem solving skills….


At J.D. Irving, Limited, you are part of an energetic team of professionals who lead with integrity and are passionate about achieving results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our diverse operating divisions.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Eastern Canada (New Brunswick, Nova Scotia, Prince Edward Island, Quebec, Ontario, Newfoundland and Labrador), and the United States. We are a team of 15,000 dedicated employees.

We are currently seeking candidates for Switchboard Operator with our Operator Services Group located at our Head Office in Saint John, New Brunswick.


  • Education Required: High School Diploma
  • Years of Experience Required: < 2 years
  • Superior communication skills and the ability to work in a fast paced team environment
  • Above average ability to answer and direct calls and to manage time efficiently
  • Familiarity with the Microsoft Suite of products is required
  • Must have excellent customer service skills and telephone etiquette, and well-developed problem solving skills
  • Previous switchboard operation or reception experience is considered an asset
  • Bilingual; French an asset

Key Responsibilities:

  • Primary responsibilities are answering, directing and relaying messages to ensure customer satisfaction and call completion
  • Call conferencing is required, as well as the monitoring of company aircraft flights and coordinating call traffic for mobile radios
  • This position involves work during the business week, Monday to Friday, with 8.5 hour shifts that will be scheduled between 7:30am to 6:00 pm

To Apply for this Career Opportunity: Please apply online by May 28th!

We appreciate your interest in our company! The initial review of applications will begin on the deadline date for applying. Applications received after the deadline may not be considered. Only those candidates selected for an interview will be contacted.

To learn more about our products and services, click here.

J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Saint John, NB, CA
Posted on: 2018-05-24
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