Indigo Books & Music Inc. Seasonal Customer Experience Representative (CER)-00AOK Temporary in New Brunswick

Indigo Books & Music Inc.

Branch NB CA

Seasonal Customer Experience Representative (CER)-00AOK
New Brunswick

You love the satisfaction of connecting customers with our products. As a CER, you deliver inspirational customer care throughout the Indigo store….

Are you passionate about books, gifts and lifestyle products and delivering world-class customer service? If so, Indigo may be the Right Fit for you! Indigo has become more than the traditional bookstore. In addition to our incredible selection of books, we now offer quality gifts, lifestyle products, toys and games, all of which make Indigo a dynamic, creative place to work. As a CER, you deliver inspirational customer care throughout the Indigo store. You play a critical role as the first and last point of contact for our customers. You sell our books and life-enriching product lines with passion and enthusiasm, and provide a delightful, inspiring experience to each customer every time they visit our stores.
The seasonal period is from October to January. You must be available a minimum of 3 shifts per week, including evening and weekend shifts throughout the holiday period. Please note that this availability requirement does not guarantee hours and your schedule will be based on the needs of the business.

What’s The Job?
Adding joy to our customers’ lives and finding new, meaningful ways to improve the customer experience
Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about
Sharing your passion for Indigo’s unique assortment of books and life-enriching products, and generating excitement about new products, promotions and programs
Connecting with communities by leading and supporting Indigo events with the highest degree of professionalism
Contributing to Indigo’s amazing team spirit
Using merchandising standards to create a visually appealing, stimulating store
We hire CERs in our various departments: IndigoTech, Lifestyle, American Girl, Sales & Cafe Qualifications
Who We’re Looking For
Enthusiastic people persons You enjoy interacting and having fun with people. You have a desire to leverage your energy and confidence to make positive customer connections. You’re engaging and have outstanding communication skills. If you’re applying for a job in Quebec, you must be fluent in English and French. Dynamic and committed salespeople You understand and can deliver world-class customer service. You love the satisfaction of connecting customers with our products. You are able to learn and implement effective sales techniques. While you’re light-hearted, you’re also responsible and take your commitments seriously. Flexible problem solvers You’re able to work both independently and within a team, and you can embrace change in support of our ever-changing business. You leverage your skills to enable you to manage multiple, and sometimes competing, priorities and stay organized. As a key part of this job, you will use initiative and demonstrate creativity in solving problems.

Your Experience
Previous employment in retail or the services sector
Have worked in sales or merchandising
Knowledge of Indigo product lines and offerings is an asset Does this sound like you? Apply now and learn more about how you can enrich your life with a career at Indigo!
You’ll love working at Indigo. Indigo Books and Music Inc. is an equal opportunity employer

or proceed with Standard Application Form.

Employment Type: Temporary
Location: New Brunswick, NJ, US
Posted on: 2015-09-23
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