Overview

IMP Group Recreation Supervisor Full Time in Western Shore, NS

IMP Group

Branch Western Shore NS CA

Position:
Recreation Supervisor
Location:
Western Shore, NS

Perform “concierge” duties for in-house and arriving guests as required. We are looking for a dynamic, energetic individual who is passionate about exceptional…

POSITION:

Recreation Supervisor

REPORTING TO:

Rooms Division Manager Welcome to Atlantica Hotel & Marina Oak Island – Atlantic Canada’s first resort, spa and convention centre facility. Far away from the everyday, but only 45 minutes from Halifax! We are nestled on the picturesque South Shore of Nova Scotia, offering breathtaking views of Mahone Bay and legendary Oak Island.

We are looking for a dynamic, energetic individual who is passionate about exceptional service and creating memories for our guests of all ages!

“We are committed to making a difference in the lives of our guests, colleagues and community through passion, integrity, innovation and service excellence.”

RESPONSIBILITIES include but are not limited to:

  • Lead by example and support recreation team
  • Provide employees with ongoing support, coaching and feedback
  • Empower staff to make decisions to exceed guests’ expectations
  • Provide new employee training
  • Provide exceptional experiences for all groups attending events and functions at the property
  • Develop, promote and fully execute Annual Themed Weekends and onsite events
  • Act as ambassador to Tour and Travel Market (meet and greet/property liaison)
  • Develop, plan and maintain guest events (inclusive of Children’s activities and programs)
  • Perform “concierge” duties for in-house and arriving guests as required
  • Work with the Convention Services Manager to develop and create the vision of special events
  • Effectively promote the Atlantica Experience to in-house guests and groups
  • Develop and Maintain proactive relationships with external clients
  • Participate in convention / follow up meetings with conveners and Department Managers
  • Actively Participate in industry trade shows by promoting the Atlantica Hotel Brand
  • Other duties as assigned

EXPERIENCE, SKILLS & EDUCATIONAL REQUIREMENTS:

  • Post secondary degree or equivalent in a recognized hospitality program, preferred
  • 3 years of progressive experience in Hospitality- Guest Services, Concierge, Event/Program Coordinator and/ or Food and Beverage
  • Two years in a supervisory/lead role an asset
  • Proficient use of Microsoft Applications (Word/Excel)
  • Social media and internet savvy
  • Knowledge of the practices and procedures of Catering and Food and Beverage an asset
  • Must be positive, upbeat and have a passion for hospitality and guest service
  • Must be able to build rapport and relationships with all demographics of guests and groups
  • Previous experience working with all age groups, with focus on children
  • Excellent goal setting and time management skills
  • Pride in completing all tasks with enthusiasm and strong attention to detail
  • Knowledge of local area and Nova Scotia required
  • Position will be part time leading to full time
  • Must be flexible in availability, inclusive of weekends, days, evenings and required holidays

IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self identify on either your cover letter or resume.

Please apply online by April 8, 2015 via: www.impgroup.com or email [email protected]

A tlantica Hotels, a division of IMP Group International Inc.

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Western Shore, NS, CA
Posted on: 2015-03-21
Posted by: