OverviewIKEA Kitchen & Business Co-Worker – eCommerce (Part-Time) Part Time in Saint-Laurent, QC
Branch Saint-Laurent QC CA
Kitchen & Business Co-Worker – eCommerce (Part-Time)
Complimentary Medical & Dental Insurance Plan, Life Insurance, Health Care Flexible Spending, Retirement & Savings Plans, Deferred-Profit Sharing Plan, and more…
Increase sales by utilizing effective selling skills and tools to satisfy eCommerce customer needs and position IKEA as the best home furnishing store.
Your tasks will include:
Offer a professional and courteous service to kitchen and business customers via phone and e-mail.
Use knowledge of the range, the sales system and tools to improve the easy buying process.
Explain features and benefits of our products and services; offer add-on sales.
Keep up-to-date on the competitive environment for kitchens & appliances.
Use all available information sources to give customers correct and updated information.
Build effective networks with customers.
Support e-commerce customers and follow up on existing orders.
Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of Co-workers and customers.
Your knowledge, skills and experience include:
Excellent communication skills (verbal and written), in French and English.
1 to 2 years previous kitchen planning experience.
Experience in customer service, preferably in retail.
Ability to read and design plans.
Passion for designing and selling kitchens.
Attention to detail & excellent organizational skills.
A sense of urgency.
Ability to take initiative, maintain ownership and push things forward until completion.
Ability to adapt to the needs of our business customers.
Enthusiastic about working with others in a team.
Flexible approach to work and are open to change.
Monday-Friday: 9am to 8pm
Saturday & Sunday: 10am to 5pm
35-40 hours / week, depending on business need
Hours may vary during promotions and events. May be required to finish at 10pm.
GROWING TOGETHER – OUR OFFER
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us. At IKEA, we give straightforward, down-to-earth people a chance to grow, both as individuals and in their professional roles. Because we know when we develop our co-workers we’re developing our business too.
We offer a competitive compensation package which includes: Complimentary Medical & Dental Insurance Plan, Life Insurance, Health Care Flexible Spending, Retirement & Savings Plans, Deferred-Profit Sharing Plan, and more!
Job ID 278974BR
Removal Date 04/07/2017
Employment Type: Part Time
Location: Montreal, QC, CA
Posted on: 2017-03-31