OverviewIBM Advisory IT Specialist Full Time in Montréal, QC
Branch Montréal QC CA
Advisory IT Specialist
Provide first level support for any related problems. Provide 7/24 hr support of all production services and tools if required….
The individual would get to work with a large dynamic team which supports clients across Canada. There would be plenty of opportunity to learn new skills and tools.
Evaluate and implement new application processing tools/products.
Train the Production Control Group on new products and procedures.
Perform follow-up activities on reported problems.
Diagnose and correct production problems and ensure the integrity of the application processing environment.
Assess impact of environment and system changes and take action, using the Change Management Process.
Ensure all service levels are met.
Provide 7/24 hr support of all production services and tools if required.
Provide first level support for any related problems.
Perform tool/security administration functions for operations access levels.
Individual is responsible for new business and erosion for our production control team.
Ensures redundancy for minimal back for all the roles on our team (cross training plan).
Ensures our team is compliant on all global initiatives.
Focal for our team for all security related initiatives including Cirats and Audits.
Exchanges information, ideas and concepts pertinent to overall mission.
Required to exchange and/or provide technical information and explanations to achieve results.
Limited negotiations to achieve objectives.
Required to prepare problem analyses and represent the department at client status meeting.
Proven Knowledge of Production Control environment; including, but not limited to Scheduling, Softcopy, Code Promotions, Application Library Management & Tools Support.
Proven Knowledge of JCL.
Proven knowledge of IBM mainframe MVS Z/os platform.
ALL Minimum 5 years of job experience.
Requires professional communication skills (verbal and written)
Project Management. 3-5 years of experience.
Employment Type: Full Time
Location: Montreal, QC, CA
Posted on: 2017-04-01