Overview

Humber Bay Veterinary Hospital Veterinary Assistant/Receptionist Part Time in Toronto, ON

Humber Bay Veterinary Hospital

Branch Toronto ON CA

Position:
Veterinary Assistant/Receptionist
Location:
Toronto, ON

Humber Bay Veterinary Hospital is seeking a *qualified Veterinary Assistant/Receptionist*. Veterinary Assistant Duties*….

Humber Bay Veterinary Hospital is seeking a qualified Veterinary Assistant/Receptionist to join our team!

Veterinary Assistant Duties

  • Providing care for animals in a compassionate manner
  • Having a happy, helpful, and professional attitude towards pet owners
  • Helping in restraining animals for vets and vet technicians
  • Conducting or assisting in simple lab tests, filing reports, and completing necessary lab forms
  • Monitoring and organizing information of animal clients
  • Collecting and monitoring animal samples
  • Keeping track, recording, and reporting vital signs of stay-in/boarded/hospitalized/under observation animals
  • Cleaning and sanitizing the hospital facility areas including labs, surgery room, pharmacy, x-ray room, grooming room, treatment rooms, exam rooms, isolation rooms, cages, veterinarian’s office, bathrooms, kitchen and reception areas
  • Providing clean food, water, and beddings for animals
  • Exercising stay-in animals whenever required
  • Bathing animals
  • Receiving animals and placing them in proper areas
  • Getting animals ready for discharge
  • Restocking food and other pet supplies as needed
  • Doing laundry and cleaning and sanitizing dishes of animals
  • Carrying out related tasks whenever required

Receptionist and Other Duties

  • Providing exemplary customer service to clients and animal patients alike
  • Being attentive to client and pet needs
  • Identifying and working compassionately with clients in various emotional states
  • Working patiently with distressed, frustrated or disgruntled clients
  • Answer and triage phone calls from clients
  • Schedule appointments and schedule procedures
  • Check-in clients
  • Monitor client flow from check-in to discharge
  • Client call backs
  • Managing record requests between other hospitals and specialty practices
  • Discharge patients
  • Client education
  • Process payment transactions
  • Maintain proper documentation in the electronic medical record
  • Relay appropriate information to/from clients to doctors and/or management
  • Computer skills: Able to use word-processing, email, web search and familiar with AVI Mark.

Veterinary Assistants and Receptionists must posses good critical thinking and problem solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills.

Interested candidates are encouraged to forward their Cover Letter and Resume along with References.

Job Types: Full-time, Part-time

Experience:

  • Customer Service: 1 year
  • Veterinary Receptionist: 2 years

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Toronto, ON, CA
Posted on: 2018-07-29
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