Hostelling International Canada Cafe Host Part Time in Lake Louise, AB

Hostelling International Canada

Branch Lake Louise AB CA

Cafe Host
Lake Louise, AB

Work with Servers and Dining Room Supervisor to maintain good order and proper balance when seating guests as per the CafĂ© seating chart….

The Café Host is responsible for delivering high quality customer service to cafe and/or dining room guests by locating appropriate seating space, providing menus, and information regarding meal service and hostel experience. The Café Host provides friendly and professional service while helping to maintain cleanliness of Café, and is comfortable maintaining their composure in periods of high volume workloads and stressful periods.


  • Welcoming guests to the Café and assisting them to find seating in a timely fashion
  • Providing information to guests on daily specials, Café policies and information, as well as overall hostel information
  • Assisting Servers to clean dining room and work area to ensure a safe, sanitary, and pleasant environment for customers and staff
  • Work with Servers and Dining Room Supervisor to maintain good order and proper balance when seating guests as per the Café seating chart
  • Performing daily and weekly duties as outlined on task checklist
  • Stocking and preparing area at the end of each shift to ensure area is prepared for the next busy time
  • Understanding of and complying to current HIC Pacific Mountain policies and procedures
  • Performing other duties as required

Skills and Attributes

  • Excellent customer service skills
  • Strong communication skills (oral and written)
  • Manages time, prioritizes, and multi-tasks
  • Interacts with customers in a friendly, professional, and confident manner
  • Identifies and understands the needs of guests

Experience Requirements

  • 1-2 years customer service experience is an asset
  • Previous customer service, hospitality, or tourism experience is an asset
  • Food & Beverage education, certification, or related training is an asset
  • First aid certification is an asset


  • $13.60/hourly wage, 4% vacation
  • Staff Accommodation provided, $7/day for shared-$12/day for private
  • Start Date: flexible, position is available immediately

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Lake Louise, AB, CA
Posted on: 2018-07-27
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