Overview

Holiday Inn Express Hotel & Suites Moncton Guest service agent Part Time in Moncton, NB

Holiday Inn Express Hotel & Suites Moncton

Branch Moncton NB CA

Position:
Guest service agent
Location:
Moncton, NB

Credentials (certificates, licences, memberships, courses, etc.). Public transportation is available . Provide information about services available in the…

Languages

Bilingual

Education
Completion of high school; Some university . Credentials (certificates, licences, memberships, courses, etc.)
Front desk agent certification; Not required . Experience
7 months to less than 1 year . Business Equipment and Computer Applications
Multi-line switchboard; Computerized reservation system; Spreadsheet software; Basic computer skills (will train); General office equipment; Internet browser . Work Setting
Hospitality industry; Hotel . Type of Bookkeeping and Accounting
Basic accounting; Basic bookkeeping; Basic record keeping; Cashiering . Specific Skills
Register arriving guests and assign rooms; Process group arrivals and departures; Take, cancel and change room reservations; Process telephone calls; Provide information on hotel facilities and services; Provide general information about points of interest in the area; Provide information about services available in the community; Arrange services required for guests with special needs; Secure guests’ valuables; Process wake-up calls; Store and retrieve luggage; Process guests’ departures, calculate charges and receive payments; Balance cash and complete balance sheets, cash reports and related forms; Maintain occupancy statistics; Customer service oriented; Follow emergency and safety procedures; Work with minimal supervision; Clerical duties (i.e. faxing, filing, photocopying); Keyboarding; Perform light housekeeping and cleaning; Train staff . Security and Safety
Bondable; Credit check . Transportation/Travel Information
Own transportation; Own vehicle; Public transportation is available . Essential Skills
Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Job task planning and organizing; Significant use of memory; Finding information; Computer use; Continuous learning .

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Employment Type: Part Time
Location: Moncton, NB, CA
Posted on: 2015-07-10
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