Grand Theatre Contact Centre Representative Contract in London, ON

Grand Theatre

Branch London ON CA

Contact Centre Representative
London, ON

A love of theatre and the arts. The Grand offers diverse, relevant, and original stories from around the globe through collaborations with national and…

Contact Centre Patron Services Representative

The Grand Theatre, having just announced our most ambitious season ever, is seeking motivated people to join the Contact Centre team.

The Job

Responsibilities include, but are not limited to:

  • outbound phone subscription sales to current and past patrons
  • entering orders in our Box Office software system, Tessitura

This is a seasonal part-time position, from April 16th to August 31st.

The hours are currently scheduled to be Monday to Thursday 5:15pm to 8:45pm and Saturday 10:00am to 2:00pm (schedule subject to change in July/August).

The Candidate

Successful candidates should thrive in a sales environment, be very personable with a positive and professional demeanour, and have strong computer skills.

Our ideal candidate will have:

  • Proven customer service skills and superior sales experience
  • An excellent phone manner
  • Outbound call centre experience
  • Schedule flexibility, dependability, and adaptability
  • The ability to work extremely well in a team environment
  • A love of theatre and the arts.

In our desire to reflect the world and our community in all areas of our work, the Grand Theatre is committed to equity, diversity, and inclusion. We encourage applications from all qualified candidates, without regard to age, disability, ethnicity, race, or gender identity.

Resumes and cover letters must be received by April 7th.

About the Grand Theatre

Under the leadership of Artistic Director Dennis Garnhum and Executive Director Deb Harvey, the Grand is a leading cultural hub proudly located in the heart of downtown London, Ontario. The Grand offers diverse, relevant, and original stories from around the globe through collaborations with national and international performing arts organizations and is committed to developing, producing, and premiering original homegrown stories through COMPASS, a New Play Development Program. The Grand supports educational programming and youth mentorship such as The High School Project, the only program of its kind in North America, and 100 Schools, a new community initiative that brings professional theatre to London area schools in 2018 at no cost.

A not-for-profit regional theatre, the Grand produces and presents professional theatre on two stages: the Spriet Stage (839 seats) and the McManus Stage (144 seats). The Grand’s season runs from September to May.

Job Types: Part-time, Contract

or proceed with Standard Application Form.

Employment Type: Freelance
Location: London, ON, CA
Posted on: 2018-04-03
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